Parts Specialist

Van Wall Group; Knoxville (IA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Van Wall Group in Knoxville, IA seeks a Parts Counter associate to sell service parts, fluids, attachments, and accessories while delivering in-store customer service. You will identify parts solutions for customers and support inventory and displays to promote department performance.

The role emphasizes knowledge of forklift industry, parts catalogs, and teamwork in a fast-paced retail environment. Physical stamina and consistent weekday hours are expected.

Qualifications

• 2+ years of forklift industry experience required.
• High School diploma or GED.
• Ability to use parts catalog software/applications.
• Must be able to stand for long periods and lift up to 75 lbs.

Responsibilities

• Sell service parts, bulk fluids, attachments and accessories.
• Provide in-store customer service and merchandise displays.
• Identify and provide complete parts solutions for customers.
• Assist service technicians with parts.
• Maintain inventory accuracy and organize storage locations.
• Support overall department cleanliness and orderliness.
• Follow up on shortages with the parts manager.

Skills

Forklift industry experience

Data entry skills

Parts & machinery knowledge

Parts catalog software

Team collaboration

Physical stamina

Education

High School diploma or GED

Tools

Parts catalog computer application

Job description

Job Summary

Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.

Essential Duties and Responsibilities

• Knowledge of all parts in order to effectively help customers identify, order and receive necessary parts for repair of equipment offered for sale by the dealership
• Promotes and sells products and/or services to meet customer needs
• Supplies Service Technicians with parts as required
• Assists with preparing and maintaining merchandise displays
• Verifies receipting-in of shipments and assists with placing Orders in their proper inventory locations thus maintaining an accurate and complete inventory
• Assists in keeping parts department clean and orderly
• Follows up on shortages and issues by working directly with the parts manager
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order

Position Qualifications

• 2+ years of experience within the forklift industry required
• Basic data entry/keyboard skills
• Basic parts and machinery knowledge
• Ability to use the correct parts catalog computer application
• Ability to work in a team environment
• High School diploma or GED equivalent
• Forklift license preferred
• Stand for long periods of time
• Walk, bend/stoop, Squat, Reach above Shoulder level, Grasping
• Majority of the job is completed during regular business hours, but some job duties may require flexible hours
• Ability to lift up to 75 lbs repeatedly

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources

Equal Opportunity Employer, including disabled and veterans.

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