Parts Specialist

Central Power Systems & Services; Midland (TX); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Tool Programs

Health Benefits

401(k) with match

Paid Time Off & Holidays

Résumé du poste

Central Power Systems & Services is seeking a Parts Specialist in Midland, TX to work behind the counter in the parts department. The role requires customer-facing interaction, order accuracy, and timely parts fulfillment with a team-based incentive plan based on department performance.

Ideal candidates have at least one year in parts sales, preferably with heavy equipment parts, and strong communication skills. This is a full-time position with growth opportunities and benefits.

Qualifications

• High school diploma or equivalent required.
• 2+ years experience in parts department or parts sales preferred.
• Valid Driver's License with clean record.
• Excellent written and verbal communication skills.
• Customer-facing experience preferred.

Responsabilités

• Provide excellent customer service to internal and external customers.
• Work with vendors and customers to supply parts promptly.
• Prepare and perform daily & weekly shipments.
• Organize and ship parts and support shipping/receiving.
• Assist with exchanges, returns and warranty claims.
• Upsell to retail customers where appropriate.

Connaissances

Customer service

Parts sourcing

Communication skills

Attention to detail

Driver's license

Formation

High school diploma

Outils

Vendor databases

Description du poste

Job Details: Job Location: Midland, TX - Midland, TX 79706, Position Title: Parts Specialist

Reporting to: Parts Manager

Department: Parts

Central Power Systems & Services is a privately held company with deep roots going back to 1954.Our Mission Statement isforging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Parts Specialist to help support that mission.

JOB SUMMARY

This position will work behind the counter in the parts department and be the “parts go-to” person Monday-Friday. It is helpful to have at least one year of experience in working with parts sales and delivery. Any experience with heavy equipment parts is a definite plus. All candidates should have excellent customer relations and communications skills. Compensation includes a competitive, team-based incentive plan based on department performance!

Responsibilities

• Provide excellent customer service to both internal and external customers


• Work closely with vendors and customers to provide parts in a timely manner


• Prepare/perform daily & weekly shipments


• Organise and ship parts


• Provide shipping and receiving department support when needed


• Create and maintain standard operating procedures for shipping & receiving


• Research websites and vendor databases for parts pricing


• Actively seek opportunities to upsell to retail customers


• Assist customers with exchanges, returns and warranty claims


• Work to reduce overstocking and to remove obsolete parts


• Support Service Department to ensure adequate stocking and timely arrival of necessary parts


• Follow up with retail customers after the sale to ensure customer satisfaction

Great Benefits

• Competitive Salary


• Tool Programs available for entry level technicians


• Health Benefits including Medical, Dental, Vision and Life insurance


• 401(k) with a company match


• Paid Time Off + 7 Company Paid Holidays


• Productive Work Environment with opportunity for internal growth

Qualifications: Qualifications

• High school diploma or equivalent required


• Previous parts experience (looking up and sourcing parts)


• 2+ years' experience working in parts department for heavy-duty diesel and/or construction equipment shop preferred


• Product knowledge


• Valid Driver's License with clean driving record


• Excellent written and verbal communication


• Customer facing experience


• Basic reading and math skills


• Strong attention to detail

WORK CONDITIONS

Physical Demands/Work Environment:

This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover every possible scenario but simply provide an outline. Employees may be assigned other tasks as needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates must be legally authorized to work in the United States. Employment eligibility will be verified at the time of hire.

CPS&S is a smoke-free and drug-free work environment. Employment offers are contingent upon successful completion of a background check and drug screen (including THC).