Parts Specialist

Knapheide; McHenry (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Knapheide Truck Equipment Center in McHenry, IL is hiring a full-time Parts Specialist to assist customers with sales and parts requests, manage warranty and service requests, and help organize and manage inventory. This role supports the parts and service teams and ensures inventory is accurate.

This position works Monday through Friday from 7:00 AM to 5:00 PM, and every other Saturday, offering opportunities to collaborate with production and service departments in a fast-paced environment.

Qualifications

• High School Diploma or GED Equivalent.
• Exceptional customer service skills.
• Strong computer skills.
• Ability to lift/move up to 75 pounds.

Responsibilities

• Foster positive customer relations through effective communication.
• Respond quickly to inquiries in a cooperative, professional manner.
• Serve as a customer liaison to the parts and service department.
• Complete customer orders and schedule warranty service work.
• Order parts and maintain an organized inventory of parts.
• Work directly with the production team to assure needed parts are available.

Skills

Exceptional customer service skills

Strong computer skills

Ability to lift/move up to 75 pounds

Education

High School Diploma or GED Equivalent

Job description

Knapheide Truck Equipment Center in McHenry, IL is looking to hire a full-time Parts Specialist to assist customers with sales and parts requests, manage warranty and service requests, and help organize and manage inventory. This position works Monday - Friday from 7:00 AM - 5:00 PM, and every other Saturday.

Reason To Work With Us

• Stability - We've been in business since 1848
• Growth opportunities - Over 25 retail stores and upfit centers, and continued expansion
• Never Settle - We're committed to adapt, overcome, and continuously improve
• Collaborative, supportive, and engaging work environments
• North America's most popular manufacturer of work truck bodies and truck beds

What You Will Be Doing

• Foster positive customer relations through effective communication
• Respond quickly to inquiries in a cooperative, supportive, and professional manner
• Serve as a customer liaison to the parts and service department
• Complete customer orders and schedule warranty service work
• Order parts and maintain an organized and accurate inventory of parts
• Work directly with the production team to assure needed parts are available

Experience You'll Need

• High School Diploma or GED Equivalent
• Exceptional customer service skills
• Strong computer skills
• Ability to lift/move up to 75 pounds