Parts Sales Specialist

Murphy-Hoffman Company; Baxley (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health insurance (Medical, Dental and

Disability insurance

401k & profit sharing

Flexible Spending Account

Promotion opportunities

On-the-job training

Job summary

Murphy-Hoffman Company, LLC, North America's largest Kenworth truck dealership group, is seeking a Parts Sales Specialist to assist customers and technicians in securing needed parts and supplies.

The role focuses on helping fill parts requirements, preparing invoices, maintaining stock levels, and building strong relationships with customers while meeting monthly sales goals.

Qualifications

• One year of automotive parts related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Responsibilities

• Fill parts requirements with customers, outside salespersons, and technicians.
• Prepare invoices for over-the-counter sales and bill parts to repair orders.
• Assist in maintaining stock levels and processing purchases.
• Maintain good customer relationships and escalate issues when needed.
• Enter lost sales into the inventory system to maintain proper levels.
• Follow safety practices and maintain equipment and vehicles.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Tools

Inventory system

Job description

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist. The Parts Sales Specialist is responsible for assisting all customers and technicians in securing needed parts and supplies. Will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales.

• Works with customers, outside salespersons and technicians to fill parts requirements with general supervision.
• Prepares invoices for all over the counter sales and bills parts to repairs orders that are issued to the shops.
• Assists in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders.
• Maintains a favorable relationship with customers by addressing their needs and issues in a timely manner. Escalates customer issues to supervisor when needed.
• Maintains a neat and clean appearance in the customer parts area and parts warehouse.
• Enters all lost sales into the inventory system so that proper inventory items and levels can be maintained.
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles and equipment. Reports any damage to company equipment or property immediately to supervisor.
• Assists with inventory management related activities as directed by supervisor.
• Performs other duties as assigned by supervisor.

SAFETY-SENSITIVE

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

Qualifications

• One-year automotive parts related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Must be able to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

Equal Opportunity Employer

Equal Opportunity Employer / Veterans / Disabled