Parts Specialist

Company Wrench; Knoxville (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Paid Birthday Holiday

Short/Long Term Disability

Growth opportunities

Paid Training

Monthly Profit Sharing Bonus

Employee Stock Ownership Plan

Health and wellness program

Discounts on products and services

Job summary

Company Wrench Ltd. seeks a Parts Specialist in Knoxville, TN to manage parts support, data entry, and sales assistance for customers and technicians. The role involves ordering, invoicing, shipping, receiving, and researching materials from vendors.

Candidates should be proficient with parts systems, maintain accurate records, and uphold professional communication via phone and email. Growth opportunities and comprehensive benefits are offered.

Qualifications

• Good communications skills.
• Excellent interpersonal relations skills.
• Good computer and systems knowledge.
• Solid parts department operation knowledge.
• Some inventory management training in related fields.
• A solid understanding of the financial aspects of the parts department.

Responsibilities

• Provide parts support to customers and technicians.
• Use parts manuals to locate and identify parts.
• Provide parts lookup and sales assistance.
• Process parts ordering, invoicing, shipping and receiving.
• Research and source materials from external vendors.
• Maintain familiarity with all forms and documents in the parts department.
• Keep knowledge up to date on manual or computer systems changes.
• Ensure proper filing and document retention.
• Reconcile reports, invoices and purchase orders.
• Operate and maintain office equipment in the parts department.
• Maintain maintenance logs for office equipment.
• Exhibit professional phone and email etiquette.

Skills

Good communications

Interpersonal skills

Computer literacy

Parts department knowledge

Inventory management

Financial acumen

Job description

Job Details

We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers.

Job Location

Knoxville, TN 37912

Job Description

The Parts Specialist is charged with the responsibility of performing office functions as directed. Responsible for parts support, records maintenance, filing, data entry and other office clerical functions.

• Able to provide support coverage on parts job functions as required
• Using parts manuals to find and identify parts needed
• Providing parts lookup and sales assistance to customers and technicians
• Perform parts ordering, invoicing, shipping and receiving functions from start to finish for customers and technicians
• Research and acquisition of materials from outside vendors
• Knowledgeable on all computer systems and methods for all parts functions
• Familiar with all parts department forms and documents and the appropriate methods for complying with each of the information requirements with these forms
• Maintains current knowledge and skills on changes in any manual or computer- related systems and procedures
• Knowledgeable on all document retention requirements and filing systems
• Reconciliation of reports, invoices and purchase orders
• Familiar with the operation of all office equipment used in the parts department
• Maintains logs on maintenance and repairs for all office equipment
• Exhibit tact and etiquette on the phone and via electronic communications

Job Qualifications

• Good communications skills
• Excellent interpersonal relations skills
• Good computer and systems knowledge
• Solid parts department operation knowledge
• Some inventory management training in related fields
• A solid understanding of the financial aspects of the parts department

Additional Information

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• Employee Stock Ownership Plan ("ESOP")
• Health and wellness program
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.