Parts Manager

Company Wrench; West Palm Beach (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Growth opportunities

Monthly Profit Sharing Bonus

Employee Stock Ownership Plan (ESOP)

Paid Training

Health and wellness program

Discounts on products and services

Job summary

Company Wrench Ltd. is seeking a Parts Manager in West Palm Beach, FL to lead the parts department, organize workflows, and drive customer satisfaction. The role emphasizes supervising staff, coordinating training, and implementing efficient inventory controls.

You will collaborate with HR on staffing and ensure profitability through effective sales strategies. The ideal candidate has diesel/mechanic exposure, strong leadership and analytical skills, and a background in parts operations at a

Qualifications

• Bachelor's degree or the equivalent work experience in parts operations and parts sales at the management level.
• Diesel Mechanic experience welcome.
• Strong organizational and communications skills.
• Excellent employee relations skills.
• Good computer and systems knowledge.
• Solid inventory management knowledge.
• A purchasing certification if possible.
• Good understanding of pricing principles and discounting effects.
• Works and Wears undercarriage measurement knowledge.
• Working knowledge of warehouse storage systems and layout principles.

Responsibilities

• Organize, develop and maintain an organization chart clearly indicating lines of authority and responsibility of the parts group.
• Maintain written job descriptions covering all parts functions.
• Determine parts sales methodologies and workflows to maximize effectiveness, efficiency and customer satisfaction.
• Monitor performance standards and measurements.
• Maintain all parts efficiency and management reports and reporting methods.
• Work with HR on recruiting, hiring and training of all parts employees.
• Plan educational and training programs covering company policies and procedures, plus parts sales and inventory control methods.
• Coordinate professional and management development of key department employees through outside training.
• Provide direction and leadership to achieve profitable parts sales and customer satisfaction standards.
• Conduct regular parts meetings and training sessions to communicate objectives and policies.
• Observe parts personnel and provide coaching to develop skills and efficiency.
• Supervise all direct reports and guide them to reach corporate and personal goals.
• Continually monitor progress toward customer satisfaction, market penetration and parts goals.
• Identify deviations from the plan and recommend or take corrective action.
• Conduct daily consultations with direct reports, in person or by phone.
• Hold regular (not less than monthly) meetings to compare performance with standards and goals.
• Take action to assist individuals in achieving their goals.
• Discipline of parts personnel within company policy, including termination if necessary.

Skills

Diesel Mechanic experience

Strong organizational skills

Strong communications skills

Excellent employee relations skills

Good computer and systems knowledge

Sales techniques knowledge

Inventory management knowledge

Pricing and discounting principles

Undercarriage measurement knowledge

Warehouse storage systems knowledge

Education

Bachelor's degree or equivalent in parts operations and parts sales at management level

Tools

Purchasing certification

Job description

Job Details: Job Location: West Palm Beach, FL 33407, We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the Cutting Edge of Customer Service to our valued customers.

Qualifications:

• Organize, Develop and maintain an organization chart clearly indicating the lines of authority and responsibility of the parts group.
• Maintain, in conjunction with the human resources group, written job descriptions covering all parts functions.
• Determine parts sales methodologies and job flows to maximize the effectiveness, the efficiency and the customer satisfaction of the parts functions.
• Monitor performance standards and measurements.
• Maintain all parts efficiency and management reports and reporting methods.
• Works in conjunction with human resources on recruiting, hiring and training of all parts employees.
• Planning educational and training programs covering company policies and procedures, as well as parts sales and inventory control methods.
• Coordinate professional and management development of the key department employees through outside training on an ongoing basis.
• Provide the direction and leadership required to achieve professional parts sales and parts processes at profitability and customer service/customer satisfaction standards.
• Conduct regular parts meetings and training sessions to communicate company objectives and policies, to develop specialized skills and to encourage employee participation and personal growth.
• Observe parts personnel in job circumstances and provide the coaching necessary to develop additional skills, job effectiveness and efficiency to maintain high quality work in the department.
• Supervising all direct reports and provides individuals the guidance required for them to reach both their corporate and personal goals.
• Continually monitor the progress of the department and individuals in parts group toward the customer satisfaction, market penetration and parts goals.
• Identify deviations from the plan and recommending and/or taking corrective action.
• Conduct daily consultations with all direct reports, either in person or by phone.
• Conduct regular (not less than monthly) meetings with the parts group personnel to compare performance with standards and goals.
• Take whatever action necessary to assist individuals in achieving their goals.
• Discipline of the parts group personnel within company policy, including termination, if necessary.

Job Qualifications

• Diesel Mechanic experience welcome
• Bachelor's degree or the equivalent work experience in parts operations and parts sales at the management level.
• Strong organizational skills
• Strong communications skills
• Excellent employee relations skills
• Good computer and systems knowledge.
• A good working knowledge of sales techniques and methodologies.
• Solid inventory management knowledge.
• A purchasing certification if possible.
• Good understanding of financial reporting principles.
• Supervisory and management training in related fields.
• Product knowledge including features and benefits knowledge of all commodities sold.
• \"Works and Wears\" undercarriage measurement knowledge.
• A solid understanding of pricing principles and discounting effects.
• Working knowledge of warehouse storage systems and storage layout principles.

Additional Information

• Medical, Dental & Vision Insurance401K Plan + MatchPaid time off and vacationPaid Birthday HolidayShort/Long Term DisabilityGrowth opportunitiesPaid TrainingMonthly Profit Sharing BonusEmployee Stock Ownership Plan (\"ESOP\")Health and wellness programDiscounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.