Parts Specialist

Idahoan Foods, LLC; Fergus Falls (MN); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Competitive wages and profit-sharing program

Comprehensive benefits package

Career path program

Job summary

RDO Equipment Co. in Fergus Falls is seeking a dedicated Parts Specialist passionate about customer service. You will help clients find the right parts while collaborating with a supportive team in a state-of-the-art facility.

Success in this role requires formal parts training or relevant experience, strong organizational skills, and a commitment to excellent customer service. Join our team to make a difference every day!

Qualifications

• Formal parts training or industry experience is beneficial.
• Ability to learn mechanical and technical terms.
• Experience with parts operating systems and technology is a plus.
• Strong organizational and interpersonal skills.
• Exceptional customer service skills.
• Must have valid work authorization to work in the U.S.

Responsibilities

• Provide excellent customer service to guide clients.
• Collaborate with team members to achieve goals.
• Manage inventory and maintain order.
• Locate and procure parts for customer orders.
• Maintain a clean and welcoming showroom.

Skills

Customer service

Inventory management

Organizational skills

Interpersonal skills

Technical terms knowledge

Job description

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world‑class customer service and thrives in a fast‑paced setting. If that sounds like you, then we’ve got the perfect spot on our team. Learn more about this opportunity and apply online today!

What's in it For You:

• $23 - $28/hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page .
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values .

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Nestled in the heart of the Red River Valley, RDO's customers in and around Fergus Falls do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day — regardless of what the growing season brings. Ready to join them?

What You Will Do:

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.
• For a complete list of duties and responsibilities, view the full job description here .

What You Will Need:

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms:Essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills:Familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills:Key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills:Ensures customer satisfaction and repeat business.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• State‑of‑the‑art facility: Recently updated service shop, parts warehouse and showroom.
• Balanced work environment: Fergus Falls is a team of hard workers who take the time to celebrate together.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.