Parts Specialist

Idahoan Foods, LLC; Hermiston (OR); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive wages and profit sharing

Comprehensive benefits package

Job summary

RDO Equipment Co. in Hermiston, Oregon, is seeking a customer-focused team member to assist customers in selecting parts and equipment. You will work in a fast-paced showroom and service environment, ensuring accurate inventory and a welcoming space.

Key duties include helping customers, collaborating with teammates, managing stock, and operating the parts system with a strong eye for detail. This on-site role emphasizes quality service and efficient showroom operations.

Qualifications

• Experience in customer service is preferred.
• Ability to learn mechanical/technical terms.
• Familiarity with parts operating systems and basic computer skills.
• Strong organizational and interpersonal skills.
• Excellent customer service and communication abilities.

Responsibilities

• Provide friendly customer service and guide customers to what they need.
• Collaborate with team to complete tasks effectively.
• Maintain inventory accuracy and organization.
• Master inventory system to locate and procure parts.
• Keep showroom clean and inviting.

Skills

Customer service

Team collaboration

Inventory management

Parts lookup

Showroom upkeep

Tools

Inventory system

Computer skills

Job description

What's in it For You:

• $24.00 - $30.00 + / hr
• Competitive wages and profit sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit our benefits page .

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. in Hermiston belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Hermiston support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry?

What You Will Do:

• Customer service: be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: take pride in a clean and inviting space that reflects our commitment to quality.
• For a complete list of duties and responsibilities, view the full job description here .

What You Will Need:

• Formal parts training and/or industry experience:background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms:essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills:familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills:key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills:ensure customer satisfaction and repeat business.
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Customer partnerships: Work alongside customers that RDO supports year-round.
• Diverse customer base: This area of the U.S. produces more than 200 different crops, and you’ll support many of these customers.
• Tight-knit team: Our Hermiston team is close and supportive, with a lot of knowledgeable members.
• Regular team outings: Get to know your team members through team-building activities like fishing trips.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.