Parts Specialist

Socket.dev; Thief River Falls (MN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Competitive wages and profit-sharing

Comprehensive benefits package

Career path program

Job summary

RDO Equipment Co. is seeking a dedicated Parts Specialist in Thief River Falls, MN, to deliver world-class customer service in a fast-paced setting. Join a team that values integrity, teamwork, and hands-on problem solving.

You will assist customers, manage inventory, perform parts lookups in our system, maintain a clean showroom, and contribute to a positive store atmosphere. If you enjoy helping customers find exactly what they need, this is the place to grow.

Qualifications

• Formal parts training and/or industry experience.
• Ability to learn mechanical terms.
• Experience with or willingness to learn parts operating systems and computer skills.
• Strong organizational and interpersonal skills.
• Exceptional customer service skills.
• Valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Provide friendly customer service and guide customers to exact parts they need.
• Collaborate with team to ensure efficient service and coverage.
• Manage inventory and keep stock organized and accurate.
• Master the parts lookup process to locate and procure parts quickly for orders.
• Maintain a clean, welcoming showroom that reflects quality and professionalism.
• Refer to the full job description for additional duties.

Skills

Customer service

Inventory management

Parts lookup

Team collaboration

Attention to detail

Job description

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. If that sounds like you, then we’ve got the perfect spot on our team.

What's in it For You:

• $23 - $28/hour
• Competitive wages and profit-sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO's customers in and around Thief River Falls do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day - regardless of what the growing season brings. Ready to join them?

What You Will Do:

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms: Essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills: Familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills: Key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills: Ensures customer satisfaction and repeat business.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Outdoors friendly: The Thief River Falls area offers hunting, fishing, and snowmobiling throughout the region.
• Culture of support: Helping each other is what we do here, join a team of support where everyone works together to grow the store.
• Tight-knit team: Everyone is friendly in Thief River Falls and gets along as they work to solve customer problems throughout the region.