Parts Specialist

RDO Equipment Co.; Aberdeen (SD); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Profit sharing

Benefits package

Career path program

Strong culture

Job summary

RDO Equipment Co. in Aberdeen, SD is seeking a Parts Specialist who delivers world-class customer service in a fast-paced environment.

You will guide customers to exactly what they need and support showrooms with a welcoming, organized space. Join a Midwest Agriculture division that serves John Deere parts and equipment; grow your career through a path program and collaborative team that values integrity and ownership.

Qualifications

• Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms.
• Experience with or willingness to learn parts operating systems and computer skills.
• Strong organizational and interpersonal skills.
• Exceptional customer service skills.
• Valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Customer service: Be the friendly face and expert voice guiding customers to what they need.
• Team player/collaboration: Join a group of pros who communicate well and support each other.
• Inventory management: Keep stock organized and accurate.
• Parts lookup: Master the inventory system to locate and procure parts quickly.
• Showroom shine: Maintain a clean, inviting showroom reflecting quality.

Skills

Customer service

Inventory management

Parts lookup

Team collaboration

Organization

Communication

Mechanical terminology

Education

Formal parts training or industry experience

Tools

Parts systems software

Job description

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. If that sounds like you, then we've got the perfect spot on our team.

What's in it For You:

• $23 - $30+ / hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well‑being.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

The RDO Equipment Co. Aberdeen store is in our Midwest Agriculture division, which sells and services John Deere agriculture machinery and parts. One of five stores in South Dakota, RDO's Aberdeen location primarily serves crop and livestock farmers in the surrounding areas. These individuals do the important work of feeding the world and value the partnership RDO provides from this location. Are you ready to join this growing team?

What You Will Do:

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.

What You Will Need:

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms: Essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills: Familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills: Key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills: Ensures customer satisfaction and repeat business.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Diverse product lines: Both agriculture and construction equipment.
• Supportive environment: Our team is committed to helping one another.
• New shop expansion: We've recently updated our shop with new square footage and equipment.
• Connected team environment: We get along great in Aberdeen and regularly get together outside of work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.