Parts Specialist

RDO Equipment Co.; Dayton (MN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Profit-sharing program

Comprehensive benefits package

Career path program with autonomy

Core values-driven culture

Job summary

RDO Equipment Co. is seeking a dedicated Parts Specialist in Dayton, MN who thrives in a fast-paced environment and delivers world-class customer service. This role focuses on inventory accuracy, parts lookup, and assisting customers with the right parts for heavy equipment.

You will join a team that values service, teamwork, and career development, with diverse product lines from John Deere and Vermeer. Dayton offers modern facilities and an opportunity to grow within the company.

Qualifications

• Formal parts training or relevant industry experience.
• Ability to learn mechanical and technical terms.
• Experience with parts operating systems and computer skills.
• Strong organizational and interpersonal skills.
• Exceptional customer service skills.
• Valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Provide customer service and guidance to customers to find exact parts.
• Collaborate with team to ensure smooth operations and task completion.
• Manage inventory and keep stock organized and accurate.
• Master the parts inventory system to locate and procure parts for orders.
• Maintain a clean, welcoming showroom and service area.
• Refer to the full job description for a complete duties list.

Skills

Parts training

Mechanical terms

Parts systems

Organizational skills

Customer service

Work authorization

Job description

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. If that sounds like you, then we’ve got the perfect spot on our team.

What's In It For You

• $23 - $28/hour
• Competitive wages and profit-sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Dayton where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Midwest Construction stores, the Dayton team supplies and services machinery from manufacturers like John Deere and Vermeer. In the Midwest, this machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Dayton community and beyond.

What You Will Do

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms: Essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills: Familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills: Key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills: Ensures customer satisfaction and repeat business.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• New facility: Dayton has new, large service bays and state-of-the-art facilities.
• Diverse product offerings: Manufacturer partners include John Deere, Topcon, Vermeer and Wirtgen.
• Varied customer base: Work with customers across product lines and industries.
• Live on the cutting edge: Dayton has a service shop dedicated to construction technology.