Parts Specialist

RDO Equipment Co.; Burnsville (MN); On-site; USD 31,684 - 41,328; Full time

Benefits offered by this job

Competitive wages and profit-sharing program

Comprehensive benefits package

Career path program

Team member appreciation meals

Job summary

RDO Equipment Co. in Burnsville is seeking a dedicated Parts Specialist. This role involves delivering world-class customer service and managing inventory efficiently. You will guide customers to find exactly what they need, support a collaborative team environment, and maintain an organized inventory system.

The ideal candidate should have formal training in parts and exceptional skills in customer service and organization. Advancement opportunities and a positive team culture await you.

Qualifications

• Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms is essential.
• Experience with or willingness to learn parts operating systems required.
• Strong organizational and interpersonal skills are key.
• Exceptional customer service skills ensure satisfaction.

Responsibilities

• Provide friendly customer service and support to clients.
• Manage inventory and ensure stock accuracy.
• Locate and procure parts using inventory systems.
• Maintain a clean and inviting showroom.

Skills

Customer Service

Inventory Management

Technical Skills

Organizational Skills

Education

Formal parts training or industry experience

Valid work authorization in the U.S.

Tools

Parts operating systems

Computer skills

Job description

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world‑class customer service and thrives in a fast‑paced setting. If that sounds like you, then we’ve got the perfect spot on our team. Learn more about this opportunity and apply online today!

What's In It For You

• $23 - $30+/hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.
• For a complete list of duties and responsibilities, view the full job description here.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. in Burnsville belongs to our Vermeer division, focused on providing a variety of Vermeer products, parts and services to customers around the U.S. RDO's Vermeer division includes eight locations. Burnsville is a crucial part of this network, which stretches from California to Minnesota. Are you ready to join a team that works closely with arborists, landscaping companies, contractors, forestry companies, municipalities and other customers who value a knowledgeable Vermeer partner?

What You Will Do

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.

What You Will Need

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms: essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills: familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills: key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills: ensures customer satisfaction and repeat business.
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Advancement opportunities: Burnsville is located in the heart of RDO’s footprint, giving you opportunities to move throughout our company.
• Culture built around people: regular off‑site outings and team member appreciation meals.