Parts Solutions Specialist

Yellowhouse Machinery Co.; Lubbock (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

PTO

Job summary

Yellowhouse Machinery Co. in Lubbock, TX is seeking a Parts Representative to sell service parts, fluids, attachments and accessories, while delivering exceptional customer service and maintaining showroom displays.

The role emphasizes accurate inventory handling, assisting technicians, and providing complete parts solutions to customers, with a focus on teamwork and adherence to company policies.

Qualifications

• High School diploma or equivalent
• Ability to connect with customers and establish rapport
• Experience with basic selling processes and inventory control

Responsibilities

• Quickly establishes a rapport and relationship with customers.
• Promotes and adheres to company policy with emphasis on a team mentality.
• Provides a quality customer experience through knowledge, use of systems, and process execution.
• Promotes marketing efforts provided by Management.
• Provides parts recommendations including alternatives that meet customers’ needs.
• Fulfills online orders in a timely manner and places them in will call area.
• Supplies Service Technicians with parts as required.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Manager
• Assists in keeping the Parts Department clean and orderly.
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to Teamwork and exemplary customer service.
• Promotes customer service at all times throughout the organization.
• Safely operates a forklift and other related equipment as needed.
• Executes other duties as assigned by management.
• Employer Paid health, dental, vision, and life insurance, 401K, and PTO.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Data entry

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Yellowhouse Machinery Co. in Lubbock, TX is seeking a Parts Representative to sell service parts, fluids, attachments and accessories, while delivering exceptional customer service and maintaining showroom displays.

The role emphasizes accurate inventory handling, assisting technicians, and providing complete parts solutions to customers, with a focus on teamwork and adherence to company policies.