Parts Shipping Supervisor

HC Forklift America Corporation; Rock Hill (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Paid Time Off (PTO) and Paid Holidays

Employee Assistance Program (EAP)

Job summary

HC Forklift America Corporation, based in Charlotte, NC, is seeking a Parts Shipping Supervisor for Rock Hill, SC. You will lead the Parts team, ensuring timely, accurate shipping, while coordinating with carriers and internal departments to optimize workflows.

Responsibilities include supervising staff, maintaining packing accuracy, and driving process improvements. Applicants should have supervisory experience in warehousing, strong organizational skills, and proficiency with ERP/WMS systems.

Qualifications

• Supervisory experience in a warehouse/shipping environment.
• Strong organizational and communication skills.
• Ability to prioritize tasks in a fast-paced setting.

Responsibilities

• Supervise and coordinate daily activities of Parts Associates and Leads.
• Oversee picking, packing, labeling, and shipping of parts orders.
• Ensure outbound shipments meet deadlines and accuracy.

Skills

Supervisory experience

Organizational skills

Communication skills

Problem solving

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

ERP systems

Microsoft Office

WMS

Job description

Careers at HC Forklift America Corporation

Why Join Us ?

HC Forklift America Corporation, a subsidiary of Hangcha Group is based in Charlotte, North Carolina. We offer a full line of innovative and reliable material handling equipment. Founded in 1956, Hangcha Group is now ranked 8th on the list of top global material handling equipment manufacturers. Ourhard-working 4,100 employees, across the globe, are one main reason we can claim this rank. We invest in our employees and offer a positive work environment where employees can cultivate their careers and enjoy a diverse company culture. In addition, we offer some of the best benefits and compensation packages in the industry. When employeescome on board, they are joining a growingcompany that is committed to seeingthem succeed. They are joining HC Forklift America Corporation.

Benefits and Compensation

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based upon your role. We’re proud to provide employees with some of the best benefits in our industry and we’re committed to keeping them affordable. This allows our employees to keep more of their paycheck. For example, we offer benefits that cost employees nothing out of their paychecks. The employee-only premium is offered at zero cost to them. This includes medical, dental, vision, and a $25,000 life insurance policy. In addition, we offer term and whole life insurance, cancer, critical illness, accident, accidental death and dismemberment insurance, and coverage for the employee’s family at an additional cost. We also offer optional health & wellness benefits.

Inclusive Workplace

We promote an inclusive workplace where each and every person is valued and empowered to bring their best ideas, helping us better serve our dealers and make an impact in our communities. No matter your background, identity, or beliefs, we welcome you to explore a career with us. We celebrate our employees’ unique skills, backgrounds, and perspectives, and we want each team member to feel heard and appreciated. This not only enables employees to fulfill their career aspirations but also enables us to achieve business success and empower the communities we serve.

Current Job Openings

Whether you’re a professional in the material handling industry looking to take your career to the next level or a fresh college graduate just getting started, we offer unparalleled opportunities for growth and advancement.

Position:Parts Shipping Supervisor

Location: Rock Hill, SC

Job Id:273

# of Openings:1

Job Title: Parts Shipping Supervisor

Department: Parts
Reports To: Parts Manager
Job Type: Full-Time | Onsite | Salaried Exempt
Location: Rock Hill, SC 29730

Position Summary

The Parts Shipping Supervisor oversees daily shipping operations within the Parts Department, ensuring accurate, timely, and efficient processing of outgoing parts orders. This role is responsible for supervising shipping personnel, coordinating shipment schedules, maintaining shipping accuracy, and ensuring compliance with company procedures and carrier requirements. The Parts Shipping Supervisor plays a key role in optimizing shipping workflows, minimizing errors, and maintaining high levels of service to internal and external customers.

Key Responsibilities

• Supervise and coordinate daily activities of Parts Associates and Leads.
• Oversee the accurate picking, packing, labeling, and shipping of parts orders.
• Ensure all outgoing shipments are processed accurately and meet established shipping deadlines.
• Coordinate daily shipping activities with carriers, freight companies, and internal departments.
• Monitor shipping accuracy, order fulfillment rates, and on-time shipment performance.
• Verify shipping documentation, including packing slips, bills of lading, tracking information, and freight paperwork.
• Investigate and resolve shipping discrepancies, damaged shipments, missing parts, and delivery issues.
• Ensure proper packaging methods are followed to prevent damage during transportation.
• Maintain organization, cleanliness, and efficiency within shipping and staging areas.
• Train, coach, and evaluate shipping team members to ensure productivity, accuracy, and adherence to operational standards.
• Monitor employee workloads, assign daily tasks, and adjust staffing priorities based on shipping volumes.
• Collaborate with parts teams and other departments to ensure efficient order fulfillment.
• Assist in developing and implementing process improvements to increase shipping efficiency and reduce operational costs.
• Generate and analyze reports related to shipping performance, order accuracy, productivity, and carrier performance.
• Ensure accurate shipping transactions and inventory updates within the company's inventory management system.
• Ensure compliance with company policies, workplace safety standards, and shipping procedures.

Required Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• 2–4+ years of shipping, warehouse, logistics, or parts distribution experience.
• 2+ years of supervisory or team leadership experience in warehousing.
• Strong understanding of shipping procedures, warehouse operations, and inventory management systems.
• Experience coordinating shipments with parcel and freight carriers such as UPS, FedEx, and LTL freight providers.
• Familiarity with shipping documentation, order fulfillment processes, and packaging standards.
• Strong organizational, problem-solving, and communication skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to obtain forklift certification
• Proficiency in Microsoft Office and warehouse or enterprise resource planning (ERP) systems preferred.

Physical Requirements

• Ability to lift and carry up to 50 pounds independently (more with assistance).
• Ability to stand, walk, bend, and move throughout the warehouse for extended periods.
• Ability to work in both office and warehouse environments.
• Ability to operate or work around warehouse equipment while following established safety procedures.
• Salary Range: (Based on experience and qualifications)
• Benefits Include:
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Paid Time Off (PTO) and Paid Holidays
  • Employee Assistance Program (EAP)

Additional Information

This job description reflects the current expectations for the position but is not intended to be all-inclusive. Duties, responsibilities, and qualifications may be modified or reassigned at any time to meet the evolving needs of the organization.