Battery Service Technician

HC Forklift America Corporation; Rock Hill (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid Time Off

Job summary

HC Forklift America Corporation is seeking a skilled Battery Service Technician in Rock Hill, SC. The role focuses on inspecting, diagnosing, repairing, and maintaining lithium-ion battery systems used in forklifts and material handling equipment to ensure performance and safety.

The ideal candidate has hands-on electrical troubleshooting experience, understands safety procedures for high-voltage systems, and can work independently or with a team in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• 1-2+ years of hands-on electrical troubleshooting or battery maintenance.
• Working knowledge of electrical systems, wiring, and diagnostics.
• Ability to safely operate forklifts and material handling equipment.
• Strong problem-solving, attention to detail, and teamwork.

Responsibilities

• Inspect, diagnose, and repair lithium-ion battery systems in forklifts and material handling equipment.
• Perform preventive maintenance and testing for battery performance.
• Identify and resolve electrical, mechanical, and battery issues.
• Use diagnostic tools and manufacturer guidelines for repairs.
• Inspect wiring, connectors, and related electrical components.
• Replace battery components per specifications and safety procedures.
• Operate forklifts to move batteries and components safely.
• Maintain records of inspections and maintenance activities.
• Collaborate with service teams and management on complex issues.

Skills

Electrical troubleshooting

Battery maintenance

Diagnostic procedures

Mechanical aptitude

Attention to detail

Communication

Time management

Team collaboration

Safety awareness

Education

High school diploma

Technical certification/trade training

Tools

Multimeters

Diagnostic equipment

Diagnostic software

Job description

Careers at HC Forklift America Corporation

Why Join Us ?

HC Forklift America Corporation, a subsidiary of Hangcha Group is based in Charlotte, North Carolina. We offer a full line of innovative and reliable material handling equipment. Founded in 1956, Hangcha Group is now ranked 8th on the list of top global material handling equipment manufacturers. Ourhard-working 4,100 employees, across the globe, are one main reason we can claim this rank. We invest in our employees and offer a positive work environment where employees can cultivate their careers and enjoy a diverse company culture. In addition, we offer some of the best benefits and compensation packages in the industry. When employeescome on board, they are joining a growingcompany that is committed to seeingthem succeed. They are joining HC Forklift America Corporation.

Benefits and Compensation

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based upon your role. We’re proud to provide employees with some of the best benefits in our industry and we’re committed to keeping them affordable. This allows our employees to keep more of their paycheck. For example, we offer benefits that cost employees nothing out of their paychecks. The employee-only premium is offered at zero cost to them. This includes medical, dental, vision, and a $25,000 life insurance policy. In addition, we offer term and whole life insurance, cancer, critical illness, accident, accidental death and dismemberment insurance, and coverage for the employee’s family at an additional cost. We also offer optional health & wellness benefits.

Inclusive Workplace

We promote an inclusive workplace where each and every person is valued and empowered to bring their best ideas, helping us better serve our dealers and make an impact in our communities. No matter your background, identity, or beliefs, we welcome you to explore a career with us. We celebrate our employees’ unique skills, backgrounds, and perspectives, and we want each team member to feel heard and appreciated. This not only enables employees to fulfill their career aspirations but also enables us to achieve business success and empower the communities we serve.

Current Job Openings

Whether you’re a professional in thematerial handling industry looking to take your career to the next level or a fresh college graduate just getting started, we offer unparalleled opportunities for growth and advancement.

Position:Battery Service Technician

Location: Rock Hill, SC

Job Id:272

# of Openings:1

Job Title: Battery Service Technician

Department: Customer Care
Reports To: VP of Operations
Job Type: Full-Time | Onsite | Salaried Exempt
Location: Rock Hill, SC 29730

Position Summary

HC Forklift America (HCFA) is seeking a skilled and detail-oriented Battery Service Technician to inspect, diagnose, repair, and maintain lithium-ion battery systems used in forklifts and material handling equipment. This position is responsible for ensuring battery performance, reliability, and safety through effective troubleshooting, preventive maintenance, and repair procedures.

The ideal candidate possesses strong electrical troubleshooting skills, hands-on technical experience, and a commitment to maintaining high safety and quality standards.

Key Responsibilities

• Inspect, diagnose, troubleshoot, and repair lithium-ion battery systems used in forklifts and material handling equipment.
• Perform routine preventive maintenance, testing, and servicing to ensure optimal battery performance and reliability.
• Identify and resolve electrical, mechanical, and battery system issues.
• Utilize diagnostic tools, electrical testing equipment, and manufacturer guidelines to identify battery faults and determine appropriate repairs.
• Inspect battery components, wiring, connectors, and related electrical systems for damage, wear, or malfunction.
• Perform battery component replacements and approved repairs in accordance with manufacturer specifications and safety procedures.
• Operate forklifts and material handling equipment to safely transport, position, and handle batteries and related components.
• Follow established safety protocols for high-voltage electrical systems, lithium-ion batteries, and hazardous materials.
• Maintain accurate records of inspections, diagnostic findings, repairs, and preventive maintenance activities.
• Collaborate with service technicians, technical support teams, and management to resolve complex battery-related issues.
• Maintain a clean, organized, and safe work environment, ensuring proper handling and storage of batteries and equipment.

Required Qualifications

• High school diploma or equivalent.
• 1-2+ years of hands-on experience in electrical troubleshooting, battery maintenance, or related technical repair work.
• Working knowledge of electrical systems, wiring, circuits, and diagnostic procedures.
• Ability to safely operate forklifts and material handling equipment.
• Familiarity with electrical testing tools, including multimeters and diagnostic equipment.
• Understanding of electrical safety practices and proper handling procedures for battery systems.
• Strong mechanical aptitude, problem-solving skills, and attention to detail.
• Ability to interpret technical manuals, wiring diagrams, and service instructions.
• Strong communication, organizational, and time management skills.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

• Technical certification or vocational training in electrical technology, electronics, industrial maintenance, or a related field.
• Previous experience diagnosing, repairing, and maintaining lithium-ion battery systems.
• Experience with forklift batteries, industrial battery chargers, and material handling equipment.
• Hands-on technical experience with battery diagnostics, and lithium-ion charging technology.
• Experience working with industrial electrical systems and manufacturer-specific diagnostic software.
• Salary Range: (Based on experience and qualifications)
• Benefits Include:
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Paid Time Off (PTO) and Paid Holidays
  • Employee Assistance Program (EAP)

Additional Information

This job description reflects the current expectations for the position but is not intended to be all-inclusive. Duties, responsibilities, and qualifications may be modified or reassigned at any time to meet the evolving needs of the organization.