Parts & Services Agent

Valid8 Financial, Inc.; Fort Lauderdale (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Valid8 Financial, Inc. in Fort Lauderdale is seeking an administrative specialist to manage Repair Orders and Purchase Orders, coordinate with vendors, and maintain complete procurement records. You will handle communication across departments and assist with warranty-related activities.

The role emphasizes data accuracy, timely processing, and collaboration with shipping, sales, and finance teams to keep operations running smoothly.

Qualifications

• Ability to comprehend and follow instructions.
• High degree of accountability.
• Reliable and trustworthy.
• Excellent communication and people skills; ability to work with a diverse team.
• Organized and deadline-driven self-starter.
• Proficient in Microsoft Word and Excel, including advanced analytics.
• Understanding and knowledge of Salesforce ERP is a plus.

Responsibilities

• Complete, update, and maintain Repair Orders (RO)/ Purchase Order (PO) in the system.
• Conduct repairs and procurement documentation with required data.
• Review and organize repairs and procurement packets from shipping for accuracy.
• Handle vendor calls and emails for repair status, quotes, and expedite requests.
• Track open ROs/POs, obtain quotes, update records, document communications.
• Support warranty communications, documentation, and reporting.
• Manage vendor quotes and maintain digital records.
• Support PO processing, follow-up, and supplier coordination.
• Assist in resolving invoice discrepancies by reviewing RO/PO details and quotes.
• Support Sales and other departments with status updates on repairs, parts, and PO.
• Ensure accurate information flow across departments.
• Support initiatives to improve supplier responsiveness and efficiency.
• Perform other related duties assigned by management.

Skills

Procurement

Vendor management

Data entry

Communication

Excel

Word

Tools

Salesforce ERP

Job description

· Complete, update, and maintain Repair Orders (RO)/ Purchase order (PO) within the system.

· Conduct of repairs and procurement documentation, including and general; relevant data on system such an aircraft models, data and additional information required

· Review and organize repairs and procurement packets received from the shipping department, ensuring accuracy and proper filing.

· Handle incoming and outgoing vendor calls and emails for repair status, quotes, follow-ups, and expedite requests.

· Track open repair orders, purchase orders, obtain quotes, update on system records, and document all communications.

· Support warranty-related communications, documentation, and reporting.

· Manage vendor quotes, update data, and maintain digital records.

· Support purchase order processing, follow-up, and coordination with suppliers.

· Assist in resolving invoice discrepancies by reviewing RO/PO details, quotes, and vendor communications.

· Support Sales, and general departments to provide status updates on repairs, parts, and PO

· Ensure accurate information flow across departments.

· Support departmental initiatives to improve supplier responsiveness and operational efficiency.

· Perform other related duties assigned by management.

• DesiredKnowledge andCharacteristics:
• Ability to comprehend and follow instructions
• High Degree of Accountability
• Reliable and trustworthy
• Excellent communication and people skills required ability to work with a diverse team
• Ability to function in a quick moving, deadline driven environment
• Organized and goal oriented self-starter with a highly motivated attitude
• Proficient in Microsoft word, Excel including advanced analytics, and PDF/Acrobat
• Understanding and previous knowledge of Salesforce ERP is a plus, not a requirement