Parts & Service Sales Pro: Fast Quotes & Fulfillment

Reading Truck; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid parental leave

Job summary

Reading Truck is seeking a Parts & Service Sales Associate I to coordinate order fulfillment for parts, accessories and service. You will quote customers, enter orders, source parts, schedule resources and invoice while ensuring timely follow-up for total customer satisfaction.

You will work with Service Managers and sales staff to grow the parts and service business in a profitable manner, handling customer inquiries and supporting rapid resolution of issues in a fast-paced environment.

Qualifications

• 0–2 years of customer service experience in a similar industry.
• Marketing experience and understanding of all types of sales efforts preferred.
• Strong mechanical and technical experience, including vehicle systems preferred.

Responsibilities

• Coordinate and oversee the order fulfillment process for parts, accessories and service.
• Quote customers, enter sales/ service orders, source parts and schedule resources.
• Invoice orders and ensure timely follow-up to maximize customer satisfaction.
• Collaborate with Service Managers and sales staff to grow the parts and service business profitably.
• Enter customer orders and follow up on purchase orders with vendors to ensure accuracy.

Skills

Customer service experience

Marketing experience

Mechanical/technical experience

Job description

Reading Truck is seeking a Parts & Service Sales Associate I to coordinate order fulfillment for parts, accessories and service. You will quote customers, enter orders, source parts, schedule resources and invoice while ensuring timely follow-up for total customer satisfaction.

You will work with Service Managers and sales staff to grow the parts and service business in a profitable manner, handling customer inquiries and supporting rapid resolution of issues in a fast-paced environment.