Parts Counter Specialist – Fast-Paced, Customer-Focused

Priority Dispatch Corp.; Spokane (WA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Health, dental & vision plans

Tuition assistance

Employee stock ownership

Disability and life insurance

Internal promotion opportunities

Job summary

Bruckner Truck & Equipment is seeking a Parts Counter Associate to fill parts orders by phone or at the counter. You will advise customers on parts according to descriptions or malfunctions and operate a forklift as needed to support the parts department.

Key responsibilities include answering calls, assisting customers, reading catalogs for part numbers and substitutions, and maintaining inventory. A fast-paced, customer-focused environment awaits with opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• At least two years in heavy duty truck or automotive parts department experience.
• Ability to interact with customers and co-workers with a sense of urgency.
• Must operate parts department equipment including forklift and pickup.

Responsibilities

• Answer phone calls and fill orders from stock parts.
• Assist customers at parts and shop counters.
• Read catalogs for replacement part numbers, availability, price and substitutions.
• Advise on substitutions or modifications when replacement is unavailable.
• Maintain stock parts and perform inventory checks.
• Use calculator and computer keyboard in transactions.

Skills

Customer service

Forklift operation

Parts knowledge

Reading catalogs

Education

High school diploma or equivalent

Tools

Forklift

Job description

Bruckner Truck & Equipment is seeking a Parts Counter Associate to fill parts orders by phone or at the counter. You will advise customers on parts according to descriptions or malfunctions and operate a forklift as needed to support the parts department.

Key responsibilities include answering calls, assisting customers, reading catalogs for part numbers and substitutions, and maintaining inventory. A fast-paced, customer-focused environment awaits with opportunities for growth.