Parts Counter Sales Pro — Customer-Focused & Fast-Paced

North Central International; Sioux Falls (SD); Hybrid; USD 42,000 - 54,000; Full time

Job summary

North Central International is seeking a Parts Counter Salesperson to sell parts and accessories while assisting mechanics. You will read catalogs or systems to price parts, fill orders, and maintain stock organization. This role emphasizes customer service and accurate transactions.

Responsibilities include inventory management, merchandising duties, and collaboration with service staff to keep operations efficient and safe in a fast-paced dealership environment.

Qualifications

• High school diploma or GED required; Associate’s Degree or higher preferred.
• Previous parts sales experience preferred, but not required.
• Ability to quickly learn and operate the dealership’s business and inventory systems.
• Strong customer service skills and effective communication abilities.
• Basic math skills for pricing and processing sales transactions.
• Ability to read and interpret parts catalogs and computer displays.
• Reliable and able to handle multiple tasks in a fast-paced environment.
• Legal authorization to work in the country.

Responsibilities

• Greet customers and mechanics, assess their parts needs, and provide prompt, courteous service.
• Identify, locate, and pull parts from inventory to fulfill orders accurately.
• Use catalogs, computer systems, or reference materials to determine correct part numbers and pricing.
• Advise customers on suitable substitutions or modifications when exact replacements are unavailable.
• Receive and process orders, prepare invoices, and handle payments or credits.
• Maintain accurate records of parts sales, inventory levels, and customer interactions.
• Conduct regular inventory counts and assist in stock management.
• Examine returned parts for defects and process exchanges or refunds per policy.
• Assist in merchandising parts displays and keeping the counter and sales area clean.
• Demonstrate product features to customers to support sales.
• Collaborate with mechanics, service department, and other staff to facilitate repairs.
• Adhere to safety protocols and dealership policies.
• Support other duties as assigned.

Skills

Customer service

Parts knowledge

Sales

Inventory management

Communication

Education

High school diploma or GED

Tools

Parts catalogs

ERP software

Job description

North Central International is seeking a Parts Counter Salesperson to sell parts and accessories while assisting mechanics. You will read catalogs or systems to price parts, fill orders, and maintain stock organization. This role emphasizes customer service and accurate transactions.

Responsibilities include inventory management, merchandising duties, and collaboration with service staff to keep operations efficient and safe in a fast-paced dealership environment.