Parts & Service Operations Coordinator

SourceLine; Macon (GA); In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

SourceLine is seeking a dependable Parts and Service Administrator to support daily operations at our Georgia branch. You will handle parts inquiries, manage work orders, and assist with inventory and admin tasks, collaborating with technicians and customers to keep service flowing smoothly.

The role emphasizes accuracy, organization, and clear communication, with a focus on customer service and efficient parts support in a busy field equipment environment.

Competenze

• Previous experience in parts, service administration, customer service, or a related position.
• Experience in heavy equipment, construction equipment, automotive, diesel, or a similar industry is preferred.
• Strong communication and customer service skills.
• Good organizational skills and attention to detail.
• Basic computer skills and the ability to maintain accurate records.
• Ability to multitask and work effectively with customers, technicians, and other team members.
• Experience working with work orders, purchase orders, service billing, or invoicing is preferred.
• Experience with a dealership management system is preferred; CDK/IntelliDealer experience is a plus.

Mansioni

• Assist customers with parts inquiries, service questions, and general requests.
• Create, update, and maintain work orders and service documentation.
• Provide support at the parts counter, including identifying parts and checking availability.
• Assist with parts ordering, tracking, and inventory records.
• Coordinate with technicians and service personnel to support daily operations.
• Communicate with customers regarding service updates and parts availability.
• Maintain accurate records and help keep the parts and service departments organized.
• Provide general administrative support to the branch as needed.

Conoscenze

Parts administration

Customer service

Organizational skills

Communication

Basic computer skills

Multitasking

Work orders

Invoicing

Strumenti

CDK/IntelliDealer

Descrizione del lavoro

SourceLine is seeking a dependable Parts and Service Administrator to support daily operations at our Georgia branch. You will handle parts inquiries, manage work orders, and assist with inventory and admin tasks, collaborating with technicians and customers to keep service flowing smoothly.

The role emphasizes accuracy, organization, and clear communication, with a focus on customer service and efficient parts support in a busy field equipment environment.