Parts Salesperson

TriGreen Equipment; Murfreesboro (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A well-established dealership in Murfreesboro is seeking a Parts Counter Associate to represent and promote our dealership with professionalism. The ideal candidate will assist customers in selecting and purchasing parts while maintaining an organized parts department. Requires at least one year of experience in parts operations and knowledge of large Ag/Construction equipment. Join us to deliver excellent customer service while working in a fast-paced environment.

Qualifications

• At least 1 year experience in Parts Department operations preferred.
• Large Ag/Construction equipment knowledge required.
• Ability to lift a minimum of 75 pounds.

Responsibilities

• Represent and promote the dealership professionally.
• Assist in keeping the parts department clean and orderly.
• Sells parts, merchandise and/or services to meet customer needs.

Skills

Customer service

Parts merchandising

Communication skills

Interpersonal skills

Education

High School Diploma or GED equivalent

Tools

Microsoft Office

Job description

• Represent and promote the dealership in a professional, honest manner at all times, including personal conduct, behavior, and appearance.
• Sells parts, merchandise and/or services to meet customer needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Records sales and/or counter transactions.
• Assist in keeping parts department clean and orderly.
• Supplies Service Technicians with parts as required.
• Maintains the retail sales floor and displays to meet or exceed dealership standards and today’s customer expectations. Assists with preparing and maintaining merchandise display.
• Controls showroom inventory to ensure maximum sales and customer satisfaction
• When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at point of sale
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper locations.
• Follow up on shortages and expedite through reporting to Parts Manager.
• Participates in all job related training and development. Attends training and schools as prescribed by management to maintain proficiency in his/her job responsibilities
• Uses dealership equipment and resources safely and proficiently, such as hydraulic hose-making machine, battery Safe-T-Fill machine, testing equipment, and vehicle
• Performs routine housekeeping tasks to maintain and enhance the cleanliness of products and the retail sales area.
• Should be knowledgeable of parts merchandising and associated selling
• Maintains condition of department vehicles, inventory, tools and equipment.
• Performs various other duties as assigned.
• Ability to work varying shifts, weekends and holidays as needed.
• Follows all safety rules and regulations in performing work assignments.

Experience, Education, Skills and Knowledge:

• At least 1 year experience in Parts Department operations preferred.
• Large Ag/Construction equipment knowledge required
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Ability to work extended hours and weekends
• Ability to analyze and interpret basic Parts Department reports.
• High School Diploma or GED equivalent
• Solid oral and written communication skills.
• Good interpersonal skills
• Ability to accept direction from immediate supervisors.
• General knowledge of parts used for agriculture and outdoor equipment.
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.