Parts Salesperson

TriGreen Equipment; Columbia (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading equipment dealership in Columbia, Tennessee seeks a Parts Department Associate to promote dealership standards through professional customer service. The role involves selling parts and services, maintaining the cleanliness of the department, and assisting technicians. Candidates should have at least a high school diploma and some experience in parts operations, alongside good communication and interpersonal skills. The job may require lifting heavy items and working flexible hours, including weekends.

Qualifications

• 1 year experience in Parts Department operations preferred.
• Ability to work extended hours and weekends.
• General knowledge of parts used for agriculture and outdoor equipment.

Responsibilities

• Sell parts and services to meet customer needs.
• Maintain cleanliness of the parts department.
• Assist service technicians with parts as required.

Skills

Parts merchandising knowledge

Solid oral and written communication

Good interpersonal skills

Ability to analyze parts reports

Ability to operate standard desktop applications

Education

High School Diploma or GED equivalent

Tools

Microsoft Office

Hydraulic hose-making machine

Battery Safe-T-Fill machine

Job description

• Represent and promote the dealership in a professional, honest manner at all times, including personal conduct, behavior, and appearance.
• Sells parts, merchandise and/or services to meet customer needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Records sales and/or counter transactions.
• Assist in keeping parts department clean and orderly.
• Supplies Service Technicians with parts as required.
• Maintains the retail sales floor and displays to meet or exceed dealership standards and today’s customer expectations. Assists with preparing and maintaining merchandise display.
• Controls showroom inventory to ensure maximum sales and customer satisfaction.
• When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at point of sale.
• Verifies receipting‑in of shipments and assists with placing Machine Down and Stock Orders in their proper locations.
• Follow up on shortages and expedite through reporting to Parts Manager.
• Participates in all job related training and development. Attends training and schools as prescribed by management to maintain proficiency in his/her job responsibilities.
• Uses dealership equipment and resources safely and proficiently, such as hydraulic hose‑making machine, battery Safe‑T‑Fill machine, testing equipment, and vehicle.
• Performs routine housekeeping tasks to maintain and enhance the cleanliness of products and the retail sales area.
• Should be knowledgeable of parts merchandising and associated selling.
• Maintains condition of department vehicles, inventory, tools and equipment.
• Performs various other duties as assigned.
• Ability to work varying shifts, weekends and holidays as needed.
• Follows all safety rules and regulations in performing work assignments.

Experience, Education, Skills and Knowledge:

• At least 1 year experience in Parts Department operations preferred.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Ability to work extended hours and weekends.
• Ability to analyze and interpret basic Parts Department reports.
• High School Diploma or GED equivalent.
• Solid oral and written communication skills.
• Good interpersonal skills.
• Ability to accept direction from immediate supervisors.
• General knowledge of parts used for agriculture and outdoor equipment.
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.