Parts Salesperson

TriGreen Equipment; Mount Juliet (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading equipment dealership in Mount Juliet, TN is looking for a Parts Department Associate. The candidate will be responsible for customer service, managing inventory, and assisting in sales operations. Preferred qualifications include experience in parts department operations and a high school diploma. The role requires the ability to lift up to 75 pounds and maintain store cleanliness. Extended hours including weekends might be required.

Qualifications

• At least 1 year experience in Parts Department operations preferred.
• Ability to analyze and interpret basic Parts Department reports.
• General knowledge of parts used for agriculture and outdoor equipment.

Responsibilities

• Represent and promote the dealership in a professional manner.
• Sell parts and merchandise to meet customer needs.
• Maintain customer goodwill by greeting all customers.
• Assist in keeping parts department clean and orderly.
• Follow all safety rules and regulations.

Skills

Customer service skills

Communication skills

Interpersonal skills

Attention to detail

Education

High School Diploma or GED equivalent

Tools

Microsoft Office

Job description

• Represent and promote the dealership in a professional, honest manner at all times, including personal conduct, behavior, and appearance.
• Sells parts, merchandise and/or services to meet customer needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Records sales and/or counter transactions.
• Assist in keeping parts department clean and orderly.
• Supplies Service Technicians with parts as required.
• Maintains the retail sales floor and displays to meet or exceed dealership standards and today’s customer expectations. Assists with preparing and maintaining merchandise display.
• Controls showroom inventory to ensure maximum sales and customer satisfaction
• When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at point of sale
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper locations.
• Follow up on shortages and expedite through reporting to Parts Manager.
• Participates in all job related training and development. Attends training and schools as prescribed by management to maintain proficiency in his/her job responsibilities
• Uses dealership equipment and resources safely and proficiently, such as hydraulic hose-making machine, battery Safe-T-Fill machine, testing equipment, and vehicle
• Performs routine housekeeping tasks to maintain and enhance the cleanliness of products and the retail sales area.
• Should be knowledgeable of parts merchandising and associated selling
• Maintains condition of department vehicles, inventory, tools and equipment.
• Performs various other duties as assigned.
• Ability to work varying shifts, weekends and holidays as needed.
• Follows all safety rules and regulations in performing work assignments.

Experience, Education, Skills and Knowledge

• At least 1 year experience in Parts Department operations preferred.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Ability to work extended hours and weekends
• Ability to analyze and interpret basic Parts Department reports.
• High School Diploma or GED equivalent
• Solid oral and written communication skills.
• Good interpersonal skills
• Ability to accept direction from immediate supervisors.
• General knowledge of parts used for agriculture and outdoor equipment.
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.