Parts Sales Specialist – Transit & Mining Support

DeKalb Health; Brookville (PA); On-site; USD 25,000 - 28,000; Full time

Job summary

Brookville Equipment Corporation is seeking a customer-facing role to sustain relationships, process parts orders, and support sales across Transit and Mining parts lines. The role emphasizes accurate data, prompt communication, and cross-department collaboration.

Ideal candidates have at least 1 year in sales or customer service, basic blueprint reading, mechanical/electrical knowledge, and strong communication. A positive workplace culture and professional approach are emphasized.

Qualifications

• Minimum 1 year of sales or customer service experience.
• Ability to read and decipher blueprints and schematics.
• Basic mechanical and electrical knowledge.
• Strong written and verbal communication skills.
• Problem analysis and resolution skills.
• Active listening and learning skills.
• Ability to organize, prioritize, and manage time effectively.
• Computer literacy with knowledge of Microsoft Office programs.
• High level of professionalism.

Responsibilities

• Maintain relationships and trust through open communication.
• Assist Transit and Mining Parts Sales.
• Support and track parts for Liberty Car line and spare parts.
• Assist with flow of rebuild transit parts.
• Maintain accurate sales order backlog from Power BI.
• Answer parts sales calls and emails promptly.
• Process orders and provide clerical/data entry support.
• Log customer service claims.
• Capture lead times from Purchasing and MRP.
• Support customers with alternative parts solutions.
• Initiate expediting for in-house and purchased goods.
• Aid in organizing shipments and deliveries.
• Collaborate with other departments on quoting and part development.
• Other functions as assigned.

Skills

Sales experience

Customer service

Communication

Blueprint reading

Problem solving

Active listening

Time management

Professionalism

Tools

Microsoft Office

Job description

Brookville Equipment Corporation is seeking a customer-facing role to sustain relationships, process parts orders, and support sales across Transit and Mining parts lines. The role emphasizes accurate data, prompt communication, and cross-department collaboration.

Ideal candidates have at least 1 year in sales or customer service, basic blueprint reading, mechanical/electrical knowledge, and strong communication. A positive workplace culture and professional approach are emphasized.