Parts Sales and Customer Experience Specialist

Greenway Equipment; Searcy (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

Greenway Equipment seeks a team member focused on exceptional customer service to support the parts department. You will assist customers, help maintain merchandise displays, and ensure accurate receipting of shipments while coordinating stock orders with the inventory analyst.

Responsibilities include maintaining the parts warehouse, participating in ongoing training, and contributing to a sustainable customer experience through reliable service.

Qualifications

• Excellent customer service skills are required.
• At least 1 year of experience in Parts Department operations preferred.
• Ability to analyze and interpret basic Parts Department reports.
• Capable of handling stock orders.

Responsibilities

• Sells and records products and/or services to meet customer needs.
• Assists with preparing and maintaining merchandise displays.
• Verifies receipting-in of shipments and assists with placing Machine Down orders and adds input to the inventory analyst on Stock orders.
• Participates in all job-related training and development.
• Maintain parts warehouse including but not limited to stocking parts, etc.

Skills

Exceptional customer service

Parts department experience

Data interpretation

Job description

Greenway Equipment seeks a team member focused on exceptional customer service to support the parts department. You will assist customers, help maintain merchandise displays, and ensure accurate receipting of shipments while coordinating stock orders with the inventory analyst.

Responsibilities include maintaining the parts warehouse, participating in ongoing training, and contributing to a sustainable customer experience through reliable service.