Parts Coordinator – Mining

Reputable Recruiting, LLC; Newnan (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

The Mining Parts Coordinator role at Reputable Recruiting, LLC is to drive the day-to-day coordination of parts activities, connecting customers with supply operations, regional warehouses, logistics providers, and internal commercial teams. The role emphasizes order execution, parts availability, and transparent communication to support production and equipment uptime.

You will manage quotes, orders, and ERP transactions, coordinate fulfillment across warehouses, track shipments, and help

Qualifications

• 3 to 5 years of experience in heavy equipment parts or mining equipment.
• Experience with ERP or parts management systems.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication.
• Ability to coordinate across multiple departments and time zones.
• Knowledge of mining equipment parts operations is a plus.

Responsibilities

• Serve as the primary contact for customer parts requirements and inquiries.
• Provide timely information on availability, pricing, lead times, and shipments.
• Create and manage quotations, orders, and ERP transactions.
• Coordinate fulfillment through warehouses and suppliers.
• Track shipments and communicate exceptions.
• Support parts lists, stocking packages, and core movements.
• Ensure pricing and discounts are correctly applied.
• Maintain accurate ERP data and support forecasts.
• Suggest process improvements to order execution and customer support.
• Monitor performance metrics like on-time delivery and fill rate.

Skills

ERP systems

Order fulfillment

Communication

Cross-functional work

Detail oriented

Tools

ERP software

Job description

Serve as the primary operational contact for customer parts requirementsCoordinate fulfillment through the appropriate warehouse or supply locationMaintain accurate customer, equipment, order, and transaction information

SUMMARY

The Mining Parts Coordinator is responsible for the day-to-day coordination and execution of parts activities supporting a direct-to-customer mining parts business, serving as a critical link between customers, supply operations, regional warehouses, logistics providers, technical teams, and internal commercial functions. The role ensures parts requirements are identified, quoted, ordered, sourced, expedited, shipped, and communicated effectively to support customer production and equipment availability, with a strong operational focus on order execution, parts availability, logistics coordination, customer communication, ERP transaction accuracy, and supply chain visibility.

RESPONSIBILITIES

• Serve as the primary operational contact for customer parts requirements, processing inquiries, RFQs, purchase orders, and urgent machine-down requests.
• Provide timely information on parts availability, pricing, lead times, shipment status, and backorders, maintaining proactive communication through the complete order-to-delivery process.
• Create and manage parts quotations, sales orders, transfer orders, and related ERP transactions, reviewing orders for accuracy in part numbers, quantities, pricing, and delivery terms.
• Coordinate fulfillment through the appropriate warehouse or supply location, monitor open orders and backorders, and manage direct-ship and virtual inventory transactions.
• Coordinate with distribution centers, warehouses, suppliers, and freight providers to optimize parts delivery, supporting expedited freight and machine-down logistics as needed.
• Track shipments, proactively communicate exceptions, and elevate supply constraints that could impact customer production.
• Support development of recommended parts lists, commissioning parts, initial stocking packages, maintenance kits, and critical spare recommendations for new and existing fleets.
• Support component and core coordination, including exchanges, returns, and core movements for repair, rebuild, and remanufacturing programs.
• Ensure customer-specific pricing, discounts, and commercial agreements are correctly applied, and support invoice and order discrepancy resolution.
• Maintain accurate customer, equipment, order, and transaction information within ERP and supporting systems, and support parts sales forecasts, backlog reporting, and pipeline analysis.
• Help standardize parts processes and workflows as the business expands, recommending improvements to order execution and customer support.
• Track performance against key measures including order response time, quote turnaround, parts availability and fill rate, on-time delivery, backorder management, ERP transaction accuracy, and customer satisfaction.

REQUIREMENTS

• 3 to 5 years of experience in heavy equipment parts, mining equipment, industrial distribution, supply chain, or a related field.
• Strong understanding of parts ordering and fulfillment processes, with experience working within ERP or parts management systems.
• Strong organizational skills with the ability to manage multiple priorities simultaneously in a customer-facing environment.
• Strong written and verbal communication skills, with a high level of attention to detail and transactional accuracy.
• Ability to work effectively across multiple departments, locations, and time zones.
• Previous experience supporting large mining equipment preferred, including knowledge of mining excavators and haul trucks.
• Experience with OEM or heavy-equipment dealer parts operations, remanufactured components, exchange programs, and core management is a plus.
• Understanding of mining maintenance practices, planned maintenance, shutdowns, and component replacement cycles is a plus.
• Familiarity with mining operations and logistics, and experience supporting direct-to-customer or key-account business models, is a plus.