Parts Sales Specialist — Inventory & Customer Service

Heritage Tractor; Pittsburg (KS); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

Paycom - ATS in Pittsburg, KS is seeking a Parts Sales Professional to help customers identify and purchase parts, manage inventory, and process orders through the company portal. You will stock and present merchandise, coordinate with teammates, and ensure accurate shipping and inventory control while delivering strong customer service.

The role requires a high school diploma or equivalent, basic computer skills, and the ability to learn parts catalogs and inventory systems.

Qualifikationen

• High school diploma or equivalent; or an equivalent combination of education and experience.
• Basic computer skills, including data entry and keyboarding.
• Ability to learn and use parts catalog and inventory management systems.
• Experience in parts sales, inventory management, agriculture equipment, construction equipment, or a related industry.
• Forklift certification.
• Customer service and relationship-building skills.
• Verbal and written communication skills.

Aufgaben

• Assist customers in identifying and purchasing parts, attachments, and related products that meet their needs.
• Promote products and services while delivering a positive customer experience.
• Process and communicate customer online parts orders through the company’s customer portal.
• Receive incoming shipments and verify inventory received against shipment documentation.
• Stock inventory in designated storage locations and maintain organized inventory areas.
• Assist with the preparation, maintenance, and presentation of merchandise displays.
• Monitor and report inventory shortages, order discrepancies, and urgent customer needs to the appropriate team lead or manager.
• Support the fulfillment of customer orders, including machine-down and stock orders.
• Help maintain a clean, safe, and organized parts department, warehouse, and work areas.
• Assist in the care and maintenance of departmental tools, equipment, and vehicles.
• Answer incoming calls and respond to customer inquiries and voicemail messages in a timely manner.
• Collaborate with coworkers to support daily department operations and customer service goals.

Jobbeschreibung

Paycom - ATS in Pittsburg, KS is seeking a Parts Sales Professional to help customers identify and purchase parts, manage inventory, and process orders through the company portal. You will stock and present merchandise, coordinate with teammates, and ensure accurate shipping and inventory control while delivering strong customer service.

The role requires a high school diploma or equivalent, basic computer skills, and the ability to learn parts catalogs and inventory systems.