Parts Sales Specialist - Front Counter

Rush-Enterprises; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company matching

Employee stock purchase program

Performance-based incentives

Ongoing training and development

Job summary

Rush Truck Centers in Indianapolis, IN is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle parts to external customers over the counter or by phone. You will process SAP transactions, update repair orders in Service Link, and manage parts returns and daily shipments, while upholding Rush policies and delivering excellent customer service.

This role offers a comprehensive Total Rewards package, including healthcare, 401(k) with match, and opportunities for growth

Qualifications

• High school diploma or GED.
• Six months’ experience in over the counter sales.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Responsible for core returns – per procedure.
• Complete all customer and vendor returns-per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Skills

Over-the-counter sales

Inventory tracking familiarity

SAP

Education

High school diploma or GED

Tools

Service Link

Parts link

Job description

Rush Truck Centers in Indianapolis, IN is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle parts to external customers over the counter or by phone. You will process SAP transactions, update repair orders in Service Link, and manage parts returns and daily shipments, while upholding Rush policies and delivering excellent customer service.

This role offers a comprehensive Total Rewards package, including healthcare, 401(k) with match, and opportunities for growth