Front Counter Parts Specialist - Growth & Benefits

Rush Enterprises, Inc; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company matching

Employee stock purchase program

Professional growth opportunities

Job summary

Rush Truck Centers is hiring a Parts Sales Representative - Front Counter in Indianapolis, Indiana. The role focuses on selling parts to external customers via the counter or phone, with duties spanning order entry, invoicing, and record-keeping for efficient service.

You will use SAP, Service Link, and Parts Link to manage orders, returns, and daily shipments, while supporting CSI and marketing initiatives within a large dealer network.

Qualifications

• High school diploma or GED.
• Six months’ experience in over the counter sales, preferably in a dealership or service setting environment.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available for verification.
• Responsible for core returns – per procedure.
• Complete all customer and vendor returns per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Skills

Over-the-counter sales

Phone sales

Customer service

Education

High school diploma or GED

Tools

SAP

Service Link

Parts link

Job description

Rush Truck Centers is hiring a Parts Sales Representative - Front Counter in Indianapolis, Indiana. The role focuses on selling parts to external customers via the counter or phone, with duties spanning order entry, invoicing, and record-keeping for efficient service.

You will use SAP, Service Link, and Parts Link to manage orders, returns, and daily shipments, while supporting CSI and marketing initiatives within a large dealer network.