Front Counter Parts Sales Specialist – Customer Impact

Rush-Enterprises; Atlanta (GA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company matching

Employee stock purchase program

Job summary

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle and equipment parts to external customers at the counter or by phone. You will process SAP transactions, update repair orders, and manage parts movements in a fast-paced dealership setting.

Join a large national network and a culture focused on growth, rewards, and excellence. Prior experience in over-the-counter sales and familiarity with inventory software are valued as you contribute to CSI

Qualifications

• High school diploma or GED.
• Six months’ experience in over the counter sales, preferably in a dealership or service setting environment.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Responsible for core returns – per procedure.
• Complete all customer and vendor returns-per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Skills

Over the counter sales

Customer service

Dealership experience

Education

GED

Tools

SAP

Service Link

PartsLink

Job description

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle and equipment parts to external customers at the counter or by phone. You will process SAP transactions, update repair orders, and manage parts movements in a fast-paced dealership setting.

Join a large national network and a culture focused on growth, rewards, and excellence. Prior experience in over-the-counter sales and familiarity with inventory software are valued as you contribute to CSI