Parts Sales Representative - Front Counter

Allegiance Trucks; Colchester (VT); On-site; USD 32,000 - 48,000; Full time

Job summary

Allegiance Trucks, LLC in Colchester, VT is seeking a Parts Counter Sales Representative to manage parts orders via phone, email, or in person, using manufacturer catalogs to locate parts for customers.

You will advise customers on related parts, follow up on backordered items, maintain inventory practices, and coordinate with the Parts Manager and Service Department to ensure accurate pricing and availability. Strong customer service and communication skills are essential.

Qualifications

• Requires a high school diploma or GED.
• At least two years of heavy truck/auto parts or shop experience.
• Mechanical aptitude preferred.
• Strong customer service and communication skills.

Responsibilities

• Handle parts order requests via telephone, e-mail, or in-person.
• Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external.
• Advise customers on related parts.
• Follow up on backordered parts, and contact customer with status.
• Ensure that inventory control practices are followed.
• Communicate with Parts Manager on inventory issues.
• Communicate with Service Department regarding parts availability and pricing.
• Provide solutions for the needs of our customers.
• Assist with other projects as needed.

Skills

High school diploma or GED

Two years of heavy truck/auto parts or

Mechanical aptitude

Customer service skills

Written and verbal communication

Job description

Job Responsibilities for Parts Counter Sales Representative:

• Handle parts order requests via telephone, e-mail, or in-person
• Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external
• Advise customers on related parts
• Follow up on backordered parts, and contact customer with status
• Ensure that inventory control practices are followed
• Communicate with Parts Manager on inventory issues
• Communicate with Service Department regarding parts availability and pricing
• Provide solutions for the needs of our customers
• Assist with other projects as needed

Required Skills for Parts Counter Sales Representative:

• High school diploma or GED
• Two (2) years of heavy truck/auto parts or shop experience
• Mechanical aptitude, desired
• Customer service skills
• Good written and verbal communication skills