PARTS COUNTER SALESPERSON

Tntx, Llc; Abilene (TX); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Tntx, Llc is seeking a Parts Counter Salesperson to handle front and back counter parts sales, invoicing, and quick retrieval for the Service Department. You will greet customers, advise on substitutions, and maintain a clean, organized parts area while supporting inventory control.

The role requires good reading/writing, basic math, and familiarity with Windows and MS Office. Prior experience with inventory software is a plus, with a GED or high school diploma preferred.

Qualifications

• High school diploma or GED required or equivalent.
• Ability to read and understand simple instructions and memos.
• Proficiency in basic mathematics and data entry.
• Familiarity with Windows and MS Office applications.
• Experience with database, inventory and internet software is preferred.

Responsibilities

• Sell parts over the front and back counters and via telephone.
• Invoice and pull parts accurately.
• Organize parts in the correct area and assist customer pick-ups.
• Inform service department parts needs and support technicians.
• Greet customers professionally and handle substitutions or modifications.
• Keep parts area clean, stocked and orderly.
• Assist with physical stock inventory.

Skills

Reading & writing

Customer communication

Basic math

Presentation to customers

Windows familiarity

Microsoft Office

Inventory software

Database software

Education

High school diploma or GED

Tools

Windows

Microsoft Office

Database software

Inventory software

Job description

Purpose of Position

Under the supervision of the Parts Manager, the Parts Counter Salesperson is responsible for selling parts over the front counter and back counter.

Supervises

N/A

Essential Job Functions

• Handles parts requirements of customer through counter service and telephone sales.
• Invoices and pulls parts correctly.
• Places parts in the appropriate area or customer pick-up delivery.
• Adds Service Department parts to Ro and issues to technician in a timely manner.
• Greets customers in a friendly and professional manner.
• Advises the customer on any changes to orders such as substitutions or modifications.
• Assists in keeping parts area clean and shelves stocked and orderly.
• Assists in physical stock inventory.

Required Skills/ Abilities

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customer, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have basic understanding of Windows and Microsoft Office applications.
• Knowledge of Database software; Internet software and Inventory software.

Preferred Education

• High school diploma or general education degree (GED).

Preferred Experience

• One to three months related experience and/or training; or equivalent combination of education and experience.

Other Preferred Qualifications

• Parts knowledge for all Freightliner models.