Parts Sales Representative

Superior Industries Inc; Yankton (SD); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Weekly paycheck

Medical insurance

Dental and Vision

Paid vacation

Company paid life insurance

401K with 5% match

Job summary

Superior Industries Inc. is seeking a proactive Parts Sales Representative to join our team in a hands‑on role.

You will be the primary contact for customer part inquiries, order processing, and account management, working with internal departments and vendors to ensure accurate pricing, timely delivery, and high customer satisfaction. You will generate quotes, manage orders, monitor shipments, and contribute to inventory optimization while maintaining ERP pricing and discount structures across

Qualifications

• 1–3 years of experience in parts sales, customer service, or technical order entry preferred.
• Strong familiarity with computers, ERP systems, and standard office software.
• Willingness and aptitude to quickly learn diverse technical product lines.
• Excellent written and verbal communication skills for clear updates and cross‑department coordination.
• Ability to prioritize urgent tasks, maintain fast response times, and manage multiple accounts.

Responsibilities

• Handle customer communication via phone, email, and live chat; drive revenue and customer satisfaction.
• Generate accurate quotes with a 4-hour turnaround; enter and track orders.
• Assist with supply chain tracking, vendor reviews, and pricing; identify hard‑to‑source parts for inventory optimization.
• Oversee shipments and proactively notify customers of delays, backorders, or status changes.
• Maintain ERP data accuracy: pricing, weights, unit costs, and customer discounts.
• Collaborate with warehouse, service, and supply chain teams to fulfill requests.

Skills

Customer service

Communication skills

Time management

Technical aptitude

Education

High school diploma or equivalent

Associate degree or technical background (a plus)

Tools

ERP systems

Office software

Job description

Job Title: Parts Sales Representative

Location: Owosso, MI (116 W Main St Ste 202) or any Superior Industries branch

Job Type: Full Time

Job Summary

Superior Industries is seeking a proactive and detail-oriented Parts Sales Representative to join our team. In this role, you will serve as the primary point of contact for customer part inquiries, order processing, and account management. You will work closely with internal departments and vendors to ensure accurate pricing, high customer satisfaction, and timely delivery of critical parts.

Key Responsibilities

• Customer Communication & Sales: Handle incoming phone calls, email requests, and live chats. Plan and execute sales activities for assigned accounts to drive revenue and ensure customer satisfaction.
• Quote & Order Management: Generate accurate quotes with a targeted turnaround time of 4 hours or less. Enter, process, and track customer orders efficiently.
• Problem Solving & Supply Chain Support: Assist with supply chain tracking, vendor reviews, and pricing. Identify alternative solutions when parts are unavailable for urgent requests, and flag frequently requested or hard-to-sourced parts for inventory optimization.
• Order Oversight & Status Updates: Oversee parts shipments and proactively notify customers of any delays, backorders, or order status updates.
• ERP System Maintenance: Maintain system accuracy by updating product pricing, weights, unit costs, and customer-specific discount structures across product lines.
• Cross-Department Collaboration: Partner with warehouse, service, and supply chain teams to fulfill customer requests and complete other duties as assigned.

Qualifications & Requirements

• Experience: 1–3 years of experience in parts sales, customer service, or technical order entry (preferred).
• Technical Aptitude: Strong familiarity with computers, ERP systems, and standard office software.
• Product Knowledge: Willingness and aptitude to quickly learn diverse technical product lines.
• Communication Skills: Excellent written and verbal communication skills for clear customer updates and cross-departmental coordination.
• Time Management: Ability to prioritize urgent tasks, maintain fast response times, and manage multiple customer accounts simultaneously.
• Education: High school diploma or equivalent (Associate degree or technical background is a plus).

Employee Benefits

• Weekly paycheck
• Medical insurance - company covers 75% of premiums
• Dental and Vision Insurance
• Paid vacation
• Company paid life insurance
• 401K retirement account with 5% company match

Traits of Our Successful Employees

• Embrace Core Values: Serving Others, High Integrity, Strong Work Ethic, Culture of Opportunity & Long-Term Relationships
• Attention to detail and safety
• Exhibit good communication skills when working with co-workers
• Willingness to help where necessary