Parts Sales Counter

Transource Truck & Equipment Inc; Rapid City (SD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, Vision, Dental, Life Insurance

401(k) with excellent company match

Vacation, Sick and Holiday pay

Job summary

TranSource Truck & Equipment, Inc. is seeking a Parts Sales Counter Associate at our Rapid City location. You will be the first contact for customers needing parts, identify needs, provide recommendations, process orders, and ensure timely delivery to maintain high service standards.

The role requires strong customer service, knowledge of automotive parts, and the ability to multi-task in a fast-paced environment. Benefits and competitive pay accompany this position.

Qualifications

• Previous experience in parts sales or automotive/industrial parts is preferred.
• Strong knowledge of automotive or machinery parts is a plus.
• Excellent customer service skills with a friendly demeanor.

Responsibilities

• Assist customers in identifying and purchasing the correct parts and supplies.
• Provide accurate product information and recommendations based on customer needs.
• Process parts orders in person or over the phone with accuracy and timely delivery.
• Maintain knowledge of parts inventory, features, and availability.
• Handle customer inquiries and resolve issues related to parts and products.
• Assist with inventory management, restocking, and keeping an organized parts area.
• Process payments, provide receipts, and complete sales transactions.
• Collaborate with the team to ensure smooth operations and customer satisfaction.

Skills

Customer service

Parts knowledge

Sales

Multitasking

Inventory management

Microsoft Office

Tools

POS software

Job description

Description

TranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction and Agriculture Industry. Due to growth, we are currently looking to hire a Parts Sales Counter Associate for our Rapid City location.

At TranSource Truck & Equipment, we’re dedicated to providing top-quality parts and exceptional service to our customers. As a trusted leader in the automotive and industrial parts industry, we’re looking to add a friendly, customer-focused Parts Sales Counter Associate to our team. If you're passionate about helping others and have a knack for parts and inventory, we'd love to have you on board.

Position Overview:

As a Parts Sales Counter Associate, you will be the first point of contact for customers needing parts and supplies. You’ll work directly with customers to identify their needs, provide product recommendations, process orders, and ensure timely delivery of parts. Your role will be essential in maintaining our high standards of customer satisfaction and operational efficiency.

Key Responsibilities:

• Assist customers in identifying and purchasing the correct parts and supplies.
• Provide accurate product information and recommendations based on customer needs.
• Process parts orders, both in person and over the phone, ensuring accuracy and timely delivery.
• Maintain knowledge of parts inventory, product features, and availability.
• Handle customer inquiries and resolve any issues or concerns related to parts and products.
• Assist with inventory management, restocking, and maintaining an organized parts area.
• Process payments, provide receipts, and complete sales transactions.
• Collaborate with the team to ensure smooth operations and customer satisfaction.

Requirements

• Previous experience in parts sales, automotive, or industrial parts preferred.
• Strong knowledge of automotive or machinery parts is a plus.
• Excellent customer service skills with a friendly, approachable demeanor.
• Ability to multi-task and work in a fast-paced environment.
• Basic computer skills and familiarity with sales/order management systems.
• Detail-oriented with strong organizational skills.
• Ability to lift and carry parts or equipment when necessary.

Why Join Us?

• Competitive pay and benefits.
• Opportunity for career growth within the company.
• A friendly, team-oriented work environment.
• Health, Vision, Dental, Life Insurance within 30 days of start.
• 401(k) with excellent company match.
• Vacation, Sick and Holiday pay starts accumulating from start date.