Parts Sales Associate - Customer-Focused

Sydenstricker Nobbe Partners; Troy (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Sydenstricker Nobbe Partners is seeking an entry-level Parts Counter associate to deliver outstanding customer service at the counter and over the phone. You will assist service department customers, locate parts, and ensure accurate order processing while maintaining showroom displays.

This role requires a professional appearance, reliability, and the ability to manage multiple tasks with independence. Responsibilities include inventory integrity, processing shipments, and supporting inventory

Qualifications

• High School diploma or equivalent.
• Experience communicating with customers and maintaining professional image.
• Familiarity with sales processes and basic product knowledge.

Responsibilities

• Provide exceptional customer service to service department, counter & phone customers.
• Provide recommendation for sales of additional related or needed parts or accessories.
• Timely and accurate processing of all in-store orders; communicates with customers on pick-up or delivery status.
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise.
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting with cycle counts; reporting inventory discrepancies to Supervisor.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Assists in keeping parts department clean and orderly.

Skills

Customer service

Sales

Communication

Inventory management

Education

High School diploma or equivalent

Tools

Microsoft Office

Internet applications

Job description

Sydenstricker Nobbe Partners is seeking an entry-level Parts Counter associate to deliver outstanding customer service at the counter and over the phone. You will assist service department customers, locate parts, and ensure accurate order processing while maintaining showroom displays.

This role requires a professional appearance, reliability, and the ability to manage multiple tasks with independence. Responsibilities include inventory integrity, processing shipments, and supporting inventory