Parts Sales Associate: Customer Focus and Fast Service

Sydenstricker Nobbe Partners; Steeleville (IL); On-site; USD 23,419 - 34,440; Full time

Job summary

Sydenstricker Nobbe Partners in Steeleville, IL is seeking an entry level Parts Associate to deliver exceptional customer service and provide timely information on accounts, products, rates, and services. This role supports the service department, counter and phone customers in a fast-paced retail setting.

The position involves assisting with inventory, showroom displays, order processing, and locating merchandise for customers.

Qualifications

• Experience connecting with customers and maintaining a professional image.
• Demonstrated ability to manage multiple projects independently.
• Familiar with basic selling processes.
• High School diploma or equivalent experience.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; communicates pickup or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders
• Assists with showroom image and merchandise displays
• Keeps parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Skills

Customer service

Communication

Sales process

Education

High School

Job description

Sydenstricker Nobbe Partners in Steeleville, IL is seeking an entry level Parts Associate to deliver exceptional customer service and provide timely information on accounts, products, rates, and services. This role supports the service department, counter and phone customers in a fast-paced retail setting.

The position involves assisting with inventory, showroom displays, order processing, and locating merchandise for customers.