Parts Sales Associate

4Rivers Equipment Llc; El Paso (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Low Deductible Medical/Dental/Vision

401K and Roth IRA Option Available

401K Match & Profit Share

Life/AD&D

Online Continual Education

Tuition Reimbursement

Sponsorship with John Deere Technician

Paid Time Off

Asset Investment

4Rivers Employee Discount/ ADP LifeMar

Job summary

4Rivers Equipment Llc in El Paso, Texas, is seeking a Parts Specialist dedicated to customer service and John Deere solutions. You will gain expertise in John Deere equipment and parts, assist with showroom merchandising, and manage inventory while supporting a dynamic team.

Join us to provide proactive support, learn about multiple vendors, and help customers identify and purchase parts, accessories, and solutions for their needs.

Qualifications

• High school diploma or GED required.
• Parts experience preferred, not required.
• Regular and predictable attendance and punctuality is essential.

Responsibilities

• Provide outstanding customer service to all customers.
• Answer phone calls in professional and timely manner.
• Assist customers in identifying and purchasing parts, provide recommendations.
• Fulfill customer orders in person, online, and over the phone.
• Handle service technician orders, sales department orders, and internal requests.
• Support fellow Parts Specialist to ensure all tasks are complete by end of day.
• Cooperate with team to reach goals and maintain organization.
• Receive, verify, stock, ship, and pull parts.
• Keep work area neat, clean, and organized.
• Assist with preparing and maintaining merchandise displays.
• Maintain inventory integrity by cycle counts.

Skills

Parts experience

Customer service

Intermediate computer skills

Math skills

Education

High school diploma or GED

Job description

As a Parts Specialist you will be part of a dynamic team geared towards customer service. This position allows Parts Specialists to become experts in John Deere solutions. Take this opportunity to be involved with showroom merchandising, inventory management, and evolving John Deere technology. Provide proactive customer support that keeps customers coming back to 4Rivers Equipment. The Parts Specialist will gain knowledgeable on John Deere equipment and parts as well as multiple other vendors. Come be part of an energetic team that promotes and sells parts, accessories, and solutions to customers. 4Rivers / El Paso is currently seeking qualified applicants today.

• Low Deductible Medical/Dental/Vision


• 401K and Roth IRA Option Available


• 401K Match & Profit Share


• Life/AD&D


• Online Continual Education, including John Deere University


• Tuition Reimbursement


• Sponsorship with John Deere Technician Program


• Paid Time Off


• Asset Investment


• 4Rivers Employee Discount/ ADP LifeMart Discounts

Company Summary

By partnering with 4Rivers Equipment, you become part of a John Deere Award Winning team with over 400 employees in locations up and down the Front Range of the Rocky Mountains. From Wyoming, through Colorado and New Mexico, down to Texas, we work with customers as friends, and focus on getting the job done right. That's being, \"Your Working Partner\". 4Rivers Equipment is built with positive attitudes and partner-like integrity. We like to get the job done right for our customers, while keeping a fun and team-oriented work environment.

• Provide outstanding customer service to all customers


• Answer phone calls in professional and timely manner


• Assist customers in identifying and purchasing parts, provide recommendations


• Fulfill customer orders in person, online, and over the phone


• Handle service technician orders, sales department orders, and internal company requests


• Support fellow Parts Specialist to ensure all tasks are complete by end of day


• Cooperate with team to reach goals and maintain organization through the department


• Receive, verify, stock, ship, and pull parts


• Keep work area and assigned warehouse areas neat, clean, and organized


• Assist with preparing and maintaining merchandise displays


• Maintain inventory integrity by participating in cycle count verification


• Conduct business while maintaining the company Core Values


• Obtain forklift certification (on job training and certification provided)


• Maintain condition of department vehicles, inventory, tools and equipment


• Handle on call duty when assigned or any other duty as assigned by manager

Education and Qualifications

• High school diploma or GED


• Intermediate computer skills and math skills


• Parts experience preferred, not required

Regular and predictable attendance and punctuality is vital. Must attend work regularly and to arrive at work on time. Failure to do so detrimentally affects team morale and productivity.

Rate of pay commensurate with knowledge, experience, ability and location.

4Rivers is an Equal Opportunity Employer.