Parts Specialist: Customer-Driven Parts & Solutions Pro

4Rivers Equipment LLC; Durango (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Low Deductible Medical/Dental/Vision

401K and Roth IRA Option Available

401K Match & Profit Share

Life/AD&D

Online Continual Education, including

Tuition Reimbursement

Sponsorship with John Deere Technician

Paid Time Off

Asset Investment

4Rivers Employee Discount/ ADP LifeMar

Job summary

4Rivers Equipment is seeking a Parts Specialist to join a dynamic team focused on customer service and John Deere solutions. You will gain expertise in parts, show room merchandising, inventory management, and support showroom operations across multiple vendors.

The role offers opportunities for ongoing education, tuition reimbursement, and John Deere sponsored training, with pay commensurate with knowledge and location.

Qualifications

• High school diploma or GED.
• Intermediate computer skills and math skills.
• Parts experience preferred, not required.

Responsibilities

• Provide outstanding customer service to all customers.
• Answer phone calls in professional and timely manner.
• Assist customers in identifying and purchasing parts, provide recommendations.
• Fulfill customer orders in person, online, and over the phone.
• Handle service technician orders, sales department orders, and internal company requests.
• Support fellow Parts Specialist to ensure all tasks are complete by end of day.
• Cooperate with team to reach goals and maintain organization through the department.
• Receive, verify, stock, ship, and pull parts.
• Keep work area and assigned warehouse areas neat, clean, and organized.
• Assist with preparing and maintaining merchandise displays.
• Maintain inventory integrity by participating in cycle count verification.
• Conduct business while maintaining the company Core Values.
• Obtain forklift certification (on job training and certification provided)
• Maintain condition of department vehicles, inventory, tools and equipment.
• Handle on call duty when assigned or any other duty as assigned by manager.

Skills

Customer service

Inventory management

Computer skills

Math skills

Parts experience (preferred)

Education

High school diploma or GED

Job description

4Rivers Equipment is seeking a Parts Specialist to join a dynamic team focused on customer service and John Deere solutions. You will gain expertise in parts, show room merchandising, inventory management, and support showroom operations across multiple vendors.

The role offers opportunities for ongoing education, tuition reimbursement, and John Deere sponsored training, with pay commensurate with knowledge and location.