Parts Sales

Peterson Holding Company; Hillsboro (OR); On-site; USD 42,000 - 52,000; Full time

Job summary

Peterson Machinery Co. in Hillsboro, OR is seeking a Parts Counter Salesperson to assist the service department by researching, pricing, locating, and delivering parts for customers.

The role requires a high school diploma or GED and at least two years of parts or sales experience, preferably in a heavy industrial environment. A drug screen and background check are required. This position is on-site at our Hillsboro location.

Qualifications

• High school diploma or GED required.
• At least two years of experience in parts or sales.
• Experience in heavy industrial environments preferred.

Responsibilities

• Understand and interpret walk-in and telephone customer parts requests.
• Make high-value recommendations to customers relating to parts and service needs.
• Maintain relationships with established and new customers.
• Maintain knowledge of company products, services, and parts and their costs.
• Process and document transactions accurately and timely.
• Fill parts orders for shop and field technicians using company software.
• Order parts from manufacturers or vendors with purchase orders.
• Process returns and issue credits/restocking as needed.
• Keep service department informed on back-ordered items.

Skills

Customer service

Sales experience

Communication

Education

High school diploma or GED

Job description

It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 90 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

Job Description Peterson Cat has a need for a Parts Counter Salesperson at our Hillsboro, OR location.

SUMMARY

This position provides customer assistance to the service department by researching, pricing, locating, and delivery of parts.

ESSENTIAL JOB FUNCTIONS

• Understand and interpret walk-in and telephone customer parts requests.
• Make high value recommendations to customers relating to parts and service needs.
• Maintain a mutually beneficial relationship with both established and new customers.
• Maintain a working knowledge of company products, services, and parts including the costs of each.
• Complete all necessary transaction documents in a timely and accurate manner.
• Fill parts orders for shop and field technicians that may require determining the correct part and/or part numbers by using DBS, CDK, company software and other information resources.
• Order parts from manufacturers or outside vendors by preparing purchase orders and other appropriate purchase documents.
• Process return parts from service department or customers issuing credit memos and restocking parts.
• Keep service department informed on the status of any back ordered items.
• Assist service department in preparing quotes by researching and pricing parts.
• Operates lift truck or uses hand truck to move, convey, or hoist shipments from shipping and receiving platform to trucks, storage, or work areas.
• Maintains punctual, regular, and predictable attendance.

OTHER JOB FUNCTIONS

• Assist in other department activities as assigned by the supervisor.
• May be required to work overtime.

QUALIFICATIONS

High school diploma or general education degree (GED); and a minimum of two years of experience in parts or sales, preferable in a heavy industrial environment; or equivalent combination of education and experience.

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required. AtPeterson,ourvisionistobeourcustomers’firstchoice.Weprovideafamily-orientedenvironmentthatpromotessafety, personalgrowth, andprofessionalachievement.Weoffercompetitive wages, generous benefits, and roomtogrow within thecompany. If you wanttoworkside‑bysidewithotherswhoarepassion…