Parts Counter Sales

Peterson Holding Company; Hillsboro (OR); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Peterson Machinery Co. in Hillsboro, OR is seeking a Parts Counter Salesperson to assist the service department by researching, pricing, locating, and delivering parts.

You will understand customer requests, recommend parts and services, and maintain strong customer relationships while ensuring accurate order processing and timely delivery.

Qualifications

• High school diploma or GED required.
• Minimum of two years of experience in parts or sales, preferably in heavy industrial environment.

Responsibilities

• Understand and interpret walk-in and telephone customer parts requests.
• Make high-value recommendations to customers relating to parts and service needs.
• Maintain relationships with existing and new customers.
• Maintain knowledge of products, services, and parts including costs.
• Process and complete transaction documents accurately and timely.
• Fill parts orders for shop and field technicians and determine correct parts/numbers.

Skills

Customer service

Pricing

Parts lookup

Sales

Education

High school diploma or GED

Tools

DBS

CDK

Job description

*Peterson Cat has a need for a Parts Counter Salesperson at our Hillsboro, OR location.**SUMMARY*This position provides customer assistance to the service department by researching, pricing, locating, and delivery of parts.*ESSENTIAL JOB FUNCTIONS*The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.* Understand and interpret walk-in and telephone customer parts requests.* Make high value recommendations to customers relating to parts and service needs.* Maintain a mutually beneficial relationship with both established and new customers.* Maintain a working knowledge of company products, services, and parts including the costs of each.* Complete all necessary transaction documents in a timely and accurate manner.* Fill parts orders for shop and field technicians that may require determining the correct part and/or part numbers by using DBS, CDK, company software and other information resources.* Order parts from manufacturers or outside vendors by preparing purchase orders and other appropriate purchase documents.* Process return parts from service department or customers issuing credit memos and restocking parts.* Keep service department informed on the status of any back ordered items.* Assist service department in preparing quotes by researching and pricing parts.* Operates lift truck or uses hand truck to move, convey, or hoist shipments from shipping and receiving platform to trucks, storage, or work areas.* Maintains punctual, regular, and predictable attendance.* *OTHER JOB FUNCTIONS** Assist in other department activities as assigned by the supervisor.* May be required to work overtime.*QUALIFICATIONS*High school diploma or general education degree (GED); and a minimum of two years of experience in parts or sales, preferably in a heavy industrial environment; or equivalent combination of education and experience.#INDLPeterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.Pay: $28.00 - $33.00 per hourExpected hours: No less than 40.0 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible spending account* Health insurance* Life insurance* Paid time off* Vision insurance