Parts Retail Sales Associate - Customer Experience Champion

AutoNation Cadillac Port Richey; Cerritos (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision plans

Maternity benefits

Employee discounts

Cancer research charity involvement

Job summary

AutoNation is seeking a Parts Retail Associate in California. You will assist technicians and guests, source correct parts, price items, and process orders while delivering exceptional service. This role emphasizes accuracy, courtesy, and active selling opportunities to build loyalty.

The position pays at least $40,000 per year and requires a high school diploma and at least one year in an automotive parts environment, plus strong communication and organizational skills.

Qualifications

• High school diploma or equivalent.
• One year of sales experience in an automotive parts department is preferred.
• Proven ability to provide an exceptional customer experience.

Responsibilities

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Follow-up skills

Education

High School diploma or equivalent

Job description

AutoNation is seeking a Parts Retail Associate in California. You will assist technicians and guests, source correct parts, price items, and process orders while delivering exceptional service. This role emphasizes accuracy, courtesy, and active selling opportunities to build loyalty.

The position pays at least $40,000 per year and requires a high school diploma and at least one year in an automotive parts environment, plus strong communication and organizational skills.