Parts Program Specialist

Socket.dev; Grapevine (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Kubota is seeking a Parts Program Specialist to drive awareness, education, and participation in parts programs for dealers and internal teams. The role focuses on clear messaging, training support, and communication plans that improve adoption and dealer engagement, while partnering with cross-functional teams to ensure consistent program information.

The position requires strong written and verbal communication, organizational skills, and travel up to 40% to support launches and training

Qualifications

• Bachelor’s degree preferred or, in lieu, 5+ years of related experience.
• 3+ years of related experience if degree is held.
• Experience in program communication, dealer support, training coordination, marketing support, or related business functions is preferred.
• Strong written and verbal communication skills for clear, professional messaging.
• Excellent organizational and project coordination abilities with multiple priorities.
• Proficiency with Microsoft Office applications.
• Ability to build effective cross-functional relationships and travel up to 40%.

Responsibilities

• Develops and delivers communication plans to increase awareness of Kubota parts programs among dealers and internal teams.
• Creates clear, accurate program education materials like announcements, guides, and FAQs.
• Explains program mechanics, eligibility, enrollment steps, and benefits to dealers and stakeholders.
• Supports program launches and promotions by coordinating messaging and timelines across departments.
• Partners with sales, marketing, training, and parts teams to ensure consistent program information.
• Guides dealers through participation requirements, enrollment steps, deadlines, and available support resources.
• Builds awareness campaigns to strengthen dealer participation and program adoption.
• Collects dealer and internal feedback to identify gaps and improve clarity and effectiveness.
• Monitors participation trends and communication effectiveness to drive improvements.
• Maintains up-to-date program documentation reflecting current rules and benefits.
• Supports meetings, webinars, and training sessions related to program education.
• Performs additional duties as assigned.

Skills

Clear communication

Project coordination

Organizational skills

Independent & collaborative

Travel readiness

Education

Bachelor’s degree preferred

5+ years related experience in lieu of degree

Tools

Microsoft Office

Job description

For Earth For Life

JOB OVERVIEW

The Parts Program Specialist is responsible for driving awareness, understanding, and participation in Kubota parts programs across dealer and internal audiences. This role serves as a key communication resource for parts program education, helping stakeholders understand program purpose, eligibility, enrollment steps, timelines, and business benefits. The position develops clear messaging, training support, and communication plans that improve adoption, strengthen dealer engagement, and support parts sales growth. This role also partners cross-functionally to ensure parts programs are communicated consistently, executed effectively, and continuously improved based on feedback and results.

KEY RESPONSIBILITIES

This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines:

• Develops and delivers communication plans that increase awareness and understanding of Kubota parts programs among dealers and internal teams.
• Creates clear, accurate, and user-friendly program education materials, including announcements, guides, presentations, FAQs, and reference documents.
• Explains how parts programs work, who can participate, what actions are required, and what benefits are available to dealers and stakeholders.
• Supports program launches and ongoing promotions by coordinating messaging, timelines, and communication across departments.
• Partners with sales, marketing, training, and parts teams to ensure program information is consistent, timely, and easy to understand.
• Helps dealers navigate participation requirements, enrollment steps, deadlines, and available support resources.
• Builds awareness campaigns that encourage stronger dealer participation and reinforce the value of parts programs.
• Collects questions and feedback from dealers and internal teams to identify communication gaps and improve program clarity and effectiveness.
• Monitors participation trends and communication effectiveness and recommends improvements to increase engagement and program adoption.
• Maintains current program documentation and ensures materials reflect the latest program rules, processes, and benefits.
• Supports meetings, webinars, and training sessions related to parts program education and awareness.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree preferred.
  • In lieu of a degree, at least 5 years of related experience required.
  • With a degree, at least 3 years of related experience required.
• Experience in program communication, dealer support, training coordination, marketing support, or related business functions preferred.
• Strong written and verbal communication skills with the ability to present information in a clear, concise, and professional manner.
• Ability to educate others on processes, requirements, and benefits in a way that is easy to understand and act on.
• Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines.
• Proficient in Microsoft Office.
• Ability to build effective working relationships with dealers, peers, cross-functional teams, and leadership.
• Self-motivated with the ability to take ownership of assignments and drive follow-through.
• Ability to work independently and collaboratively across teams and locations.
• Proven ability to identify improvement opportunities and support continuous improvement efforts.
• Strong attention to detail and commitment to accuracy in communications and program documentation.
• Willingness to travel up to 40% of the time.

PHYSICAL REQUIREMENTS

Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks and duties as outlined above.

DISCLAIMER

The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification. This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification. This job is intended to include the current essential functions of the job. Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.

Kubota is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.