Parts Operations Manager — Lead, Optimize & Grow

Carter Machinery Company Inc; Mechanicsville (VA); On-site; USD 89,000 - 115,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) with match (up to 6%)

Life and disability insurance

In-house training programs

Employee referral bonus

Job summary

Carter Machinery Co. Inc. in Richmond, VA is seeking a Parts Manager to lead the parts team, oversee the counter, warehouse, and shipping/receiving, and optimize inventory to maximize revenue and customer satisfaction.

This role requires strong leadership, mechanical knowledge, and exceptional communication to manage vendor relationships and deliver reliable service in a fast-paced environment.

Qualifications

• High mechanical aptitude.
• Strong understanding of equipment parts and components.
• Proven leadership and operations management experience.
• Excellent oral and written communication skills.
• Ability to coordinate multiple tasks in a fast-paced environment.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Oversee daily operations of the parts team, including Parts Counter, warehouse and shipping/receiving.
• Manage inventory to minimize loss and maximize revenue.
• Evaluate services and contracts related to Parts and manage vendor relationships.
• Ensure exceptional customer satisfaction and positive shop experience.

Skills

Mechanical aptitude

Parts knowledge

Leadership experience

Communication skills

Team coordination

Operations management

Customer service

Job description

Carter Machinery Co. Inc. in Richmond, VA is seeking a Parts Manager to lead the parts team, oversee the counter, warehouse, and shipping/receiving, and optimize inventory to maximize revenue and customer satisfaction.

This role requires strong leadership, mechanical knowledge, and exceptional communication to manage vendor relationships and deliver reliable service in a fast-paced environment.