Parts Operations Leader

Gt E; Sellersville (Bucks County); On-site; USD 48,000 - 72,000; Full time

Job summary

Gt E in Sellersville, PA seeks a Parts Department Manager to oversee operations, inventory, budgeting and customer satisfaction at the dealership. You will drive process improvements, control costs, and coordinate merchandising across store locations.

You will lead recruitment and staff development while ensuring timely warranty and discount processing and maintaining accurate inventory records. Evening and weekend hours may be required.

Qualifications

• 1+ years’ experience in Parts Department operations.
• Experience leading others.
• Ability to use Microsoft Office and internet functions.
• Strong written and spoken communication.
• Basic understanding of financial principles relative to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• High School Diploma or Equivalent Experience.

Responsibilities

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
• Promotes and merchandises parts and accessories in conjunction with other store locations.
• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives.
• Develops and executes Parts Department marketing plan and monitors monthly to ensure the achievement of departmental goals.
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures.
• Submits all parts warranty and return claims within the required time frame to receive maximum credit.
• Maximizes use of all order discount programs to achieve stock order goals.
• Ensures all department tools, equipment and vehicles are in good working order.
• Manages recruiting, staffing and employee development activities for employees reporting to this position.
• All other duties as assigned

Skills

Leadership

Customer service

Communication

Microsoft Office

Financial understanding

Staff recruitment

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Gt E in Sellersville, PA seeks a Parts Department Manager to oversee operations, inventory, budgeting and customer satisfaction at the dealership. You will drive process improvements, control costs, and coordinate merchandising across store locations.

You will lead recruitment and staff development while ensuring timely warranty and discount processing and maintaining accurate inventory records. Evening and weekend hours may be required.