Parts Manager

GT&E; Sellersville (Bucks County); Presencial; USD 48.000 - 72.000; Jornada completa

Descripción de la vacante

Gt E in Sellersville, PA seeks a Parts Department Manager to oversee operations, inventory, budgeting and customer satisfaction at the dealership. You will drive process improvements, control costs, and coordinate merchandising across store locations.

You will lead recruitment and staff development while ensuring timely warranty and discount processing and maintaining accurate inventory records. Evening and weekend hours may be required.

Formación

• 1+ years’ experience in Parts Department operations.
• Experience leading others.
• Ability to use Microsoft Office and internet functions.
• Strong written and spoken communication.
• Basic understanding of financial principles relative to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• High School Diploma or Equivalent Experience.

Responsabilidades

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
• Promotes and merchandises parts and accessories in conjunction with other store locations.
• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives.
• Develops and executes Parts Department marketing plan and monitors monthly to ensure the achievement of departmental goals.
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures.
• Submits all parts warranty and return claims within the required time frame to receive maximum credit.
• Maximizes use of all order discount programs to achieve stock order goals.
• Ensures all department tools, equipment and vehicles are in good working order.
• Manages recruiting, staffing and employee development activities for employees reporting to this position.
• All other duties as assigned

Conocimientos

Leadership

Customer service

Communication

Microsoft Office

Financial understanding

Staff recruitment

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Job Details: Job Location: Sellersville - Sellersville, PA 18960, Purpose:

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimize parts department processes. Attracts, retains, and effectively engages department personnel.

Key Responsibilities:

• Develops, communicates,enforcesandmonitorseffective Parts Department processes to ensure internal and external customer satisfaction
• Promotes and merchandises parts and accessories in conjunction with other store locations
• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
• Develops and executes Parts Department marketing plan andmonitorsmonthly to ensure the achievement of departmental goals
• Maintainsan accurateand effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
• Submits all parts warranty and return claims within the requiredtime frameto receive maximum credit
• Maximizes use of all order discount programs to achieve stock order goals
• Ensures all department tools, equipment and vehicles are in good working order
• Manages recruiting, staffing and employee development activities for employees reporting to this position
• All other duties as assigned

Experience, Education,Skillsand Knowledge:

• 1+ years’ experience in Parts Department operations
• Experience leading others
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Basic understanding of financial principlesrelativeto Parts Department operations
• Ability to analyze and interpret internal reports
• Ability to work extended hours and weekends
• Excellent customer service skills
• High School Diploma or Equivalent Experience