Parts Operations Lead: Supervisor & Inventory Expert

Cleveland Brothers; Ogle Township (PA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Short- and long-term disability

Paid time off (PTO)

Profit sharing

Job summary

Cleveland Brothers Cranberry location seeks a Parts Supervisor to lead shuttle drivers and warehouse staff in delivering top-notch customer service.

The role interfaces with Branch Management, Inventory Control, IT, and Salesforce; ensures inventory levels and efficient parts processes while maintaining safe operations. Regular hours are 7 AM–5 PM, with weekend/after-hours support as warranted.

Qualifications

• Bachelor’s degree or the equivalent in Business.
• Supervisory experience or aptitude.
• The ability to coach, mentor, and develop employees.
• Excellent presentation, communication and customer satisfaction skills.
• Excellent computer skills including Microsoft Word, Excel, DBSi, Anteres, CID Web, OTV, and other web-based parts applications.

Responsibilities

• Supervise and schedule shuttle drivers and warehouse employees.
• Ensure internal and external customer satisfaction.
• Interact with Branch Management, Inventory Control, IT, and Salesforce.
• Monitor and maintain stated inventory levels.
• Promote safe equipment operation and working environment.
• Assist management in Contamination Control and process discipline.
• Maintain and monitor Drop service vehicles, drops, and vendors.
• Provide training and guidance to staff; enforce policies.
• Use metrics to improve Parts performance and customer experience.

Skills

Supervisory experience

Coaching and development

Presentation and communication

Customer satisfaction

MS Word and Excel proficiency

Education

Bachelor’s degree in Business

Tools

Salesforce

DBSi

Anteres

CID Web

OTV

Job description

Cleveland Brothers Cranberry location seeks a Parts Supervisor to lead shuttle drivers and warehouse staff in delivering top-notch customer service.

The role interfaces with Branch Management, Inventory Control, IT, and Salesforce; ensures inventory levels and efficient parts processes while maintaining safe operations. Regular hours are 7 AM–5 PM, with weekend/after-hours support as warranted.