Parts Manager | GDN

Bobcat Company; Columbia Township (MO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health & dental benefits

401K plan with company match

Paid holidays & vacation

Employee discounts

Life & disability policies

Job summary

Bobcat Company is seeking a Parts Manager to oversee the Parts Department, directing daily operations, inventory control, and staff development. The role focuses on enhancing customer satisfaction and process efficiency on the shop floor and with service teams.

The ideal candidate will have 3+ years of management experience in construction-related settings, strong organizational skills, and a customer-focused mindset. This full-time position offers benefits and ongoing opportunities for growth.

Qualifications

• Three years of successful management experience, preferably in construction.
• Knowledge of modern management techniques and best practices.
• Excellent organizational skills.
• Results-driven and customer-focused.

Responsibilities

• Maintain efficient Parts Department processes to ensure customer satisfaction.
• Oversee daily department duties, stock orders, sales tracking, cleanliness, staffing, and stocking.
• Train and develop Parts Department staff.
• Provide superior in-person and phone customer service.
• Understand the customer base and unique applications.
• Conduct quarterly physical inventories of parts and related inventories.
• Analyze discrepancies between computer inventory and physical stock.
• Coordinate with Sales, Service and Rental to ensure customer satisfaction.
• Foster teamwork and maintain a positive attitude among staff.

Skills

Management experience

Organizational skills

Customer focus

Industry knowledge

Education

High school diploma

Job description

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Parts Manager

Bobcat is looking for a talented Parts Manager to assign and direct all work performed within the department. The successful candidate will have a hands‑on approach and will be committed to implementing strategies that increase the productivity of the parts department and elevating the customer experience.

Essential Job Functions:

• Maintains effective Parts Department processes to ensure internal and external customer satisfaction.
• Responsible for all daily duties of the department, stock orders, recording transition on sales, cleanliness, staffing, and stocking.
• Train and develop Parts Department employees.
• Provide superior customer service, in person, and over the phone.
• Awareness of customer base and unique applications.
• Conducts a quarterly physical inventory of all parts and related inventories.
• Analyze and resolve discrepancies between computer inventory and actual parts on hand.
• Coordinate with Sales, Service and Rental departments to ensure customer satisfaction.
• Maintains a positive attitude and builds teamwork with their employees.

Job Requirements:

• Minimum of three years’ successful management experience, within the construction industry preferred.
• Sufficient knowledge of modern management techniques and best practices.
• Excellent organizational skills.
• Results driven and customer focused.
• High school diploma or equivalent.

Job Type: Full-time

Work Environment/Physical Demands:

• Many working hours are spent sitting down and working on a computer but managing by walking around is a must.
• Time will also be spent with the Service Advisors discussing technicians’ times and quotes.
• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
• Answering the phone and speaking with customers and employees.
• The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud.
• Health, Dental, Vision, Life & Disability Policies
• Employee Discounts
• 401K Plan with Company Match
• Paid Holidays & Vacation

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.