Parts Manager - Growth, Bonus & Training

Quality Equipment, LLC; New Bern (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical and dental insurance

Flexible spending account

Life insurance

Paid time off

Paid holidays

401(K) with employer match

Company discount

Training & development

Job summary

Quality Equipment, LLC in New Bern, NC is seeking a Parts Manager to lead our Parts Department. You will oversee inventory control, process improvements, and staff development while driving sales support and customer satisfaction at our New Bern store.

The role requires 2+ years in Parts Department operations, leadership experience, and strong MS Office skills. The position includes a structured bonus program and comprehensive benefits within a growing John Deere dealership network.

Qualifications

• High School Diploma or equivalent required.
• 2+ years in Parts Department operations.
• Experience leading others.
• Proficient with MS Office and internet functions.
• Strong written and spoken communication.
• Basic financial understanding related to parts operations.
• Ability to analyze internal reports.
• Ability to work extended hours and weekends.
• Strong organizational and leadership abilities.

Responsibilities

• Develops, enforces and monitors Parts Department processes for customer satisfaction.
• Executes and tracks the parts department marketing plan and goals.
• Maintains inventory control with perpetual and annual inventories.
• Maintains and reviews monthly parts reports.
• Trains Parts Department staff and conducts performance reviews.
• Assists with counter sales to support customer needs.
• Maintains tools, equipment and vehicles in good working order.
• Submits warranty and return claims on time.
• Promotes and merchandises parts and accessories as needed.
• Executes annual department goals and budget aligned with financial objectives.
• Performs other managerial duties as required.
• Represents the dealership as an ambassador.

Skills

MS Office

Communication

Financial literacy

Report interpretation

Leadership

Education

High School Diploma or equivalent

Tools

Forklift (preferred)

Job description

Quality Equipment, LLC in New Bern, NC is seeking a Parts Manager to lead our Parts Department. You will oversee inventory control, process improvements, and staff development while driving sales support and customer satisfaction at our New Bern store.

The role requires 2+ years in Parts Department operations, leadership experience, and strong MS Office skills. The position includes a structured bonus program and comprehensive benefits within a growing John Deere dealership network.