Parts Manager — Lead Growth, Training & Bonus

Quality Equipment Llc; New Bern (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with employer match

Paid time off

Paid holidays

Training & development

Company discount

Job summary

Quality Equipment in New Bern, NC is seeking a Parts Manager to lead our Parts Department. You will develop processes, manage inventory, supervise staff, and coordinate with service and sales teams to meet customer needs.

The role offers a competitive salary between $60,000 and $75,000 annually plus a structured bonus program, medical and dental insurance, a 401(k) with employer match, paid time off, and opportunities for professional growth in a growing John Deere dealership network.

Qualifications

• 2+ years experience in Parts Department operations.
• Experience leading others.
• Ability to use Microsoft Office and internet functions.
• Ability to write and speak effectively to individuals and groups.
• Basic understanding of financial principles relative to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Ability to work extended hours and weekends.
• Strong organizational skills and leadership abilities.

Responsibilities

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
• Maintains and reviews monthly parts reports
• Assists with the development and training of Parts Department personnel and completes performance reviews for Parts Department counter salespeople and other Parts staff
• Assists with counter sales to support customer needs
• Maintains all departmental tools, equipment, and vehicles in good working order
• Submits parts warranty claims and parts return claims to the Central Warranty Administrator within the required time frame to receive maximum credits allowed
• Promotes and merchandises parts and accessories, as required for part marketing plan
• Executes annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
• Performs other managerial duties, as required, and location functionality duties, as needed
• Always conducts self so as to be an ambassador of the dealership

Skills

Leadership experience

Communication skills

Time management

Analytical ability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Quality Equipment in New Bern, NC is seeking a Parts Manager to lead our Parts Department. You will develop processes, manage inventory, supervise staff, and coordinate with service and sales teams to meet customer needs.

The role offers a competitive salary between $60,000 and $75,000 annually plus a structured bonus program, medical and dental insurance, a 401(k) with employer match, paid time off, and opportunities for professional growth in a growing John Deere dealership network.