Parts Manager | Growth, Bonus & Training Opportunities

Quality Equipment, LLC; Jacksonville (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with employer match

Paid time off

Paid holidays

Company discount

Training and development

Job summary

Quality Equipment, LLC, a John Deere dealer with multiple locations, is seeking a Parts Manager for our Jacksonville store. The role leads the Parts Department, oversees inventory control, and drives customer-focused operations to meet sales goals.

The position requires leadership experience, strong communication, and proficiency with Microsoft Office. A forklift is preferred and weekend hours may be required.

Qualifications

• High School Diploma or equivalent.
• 2+ years experience in Parts Department operations.
• Experience leading others.
• Ability to use Microsoft Office and internet tools.
• Clear written and verbal communication skills.
• Basic understanding of financial principles for Parts operations.
• Ability to analyze and interpret internal reports.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• Strong organizational and leadership abilities.
• Forklift operation preferred.

Responsibilities

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure customer satisfaction.
• Executes Parts Department marketing plan and monitors monthly goals.
• Maintains accurate inventory control including perpetual or physical inventories.
• Maintains and reviews monthly parts reports.
• Assists with development and training of Parts Department personnel and conducts performance reviews.
• Assists with counter sales to support customer needs.
• Maintains departmental tools, equipment, and vehicles.
• Submits warranty and return claims to maximize credits.
• Promotes and merchandises parts and accessories per marketing plan.
• Executes annual Parts Department goals and budget in line with company objectives.
• Performs other managerial duties and location duties as needed.
• Represents the dealership positively at all times.

Skills

Leadership

Customer service

Communication

Analytical thinking

Time management

Forklift operation

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Quality Equipment, LLC, a John Deere dealer with multiple locations, is seeking a Parts Manager for our Jacksonville store. The role leads the Parts Department, oversees inventory control, and drives customer-focused operations to meet sales goals.

The position requires leadership experience, strong communication, and proficiency with Microsoft Office. A forklift is preferred and weekend hours may be required.